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Intake and Market Research Assistant
University of Arkansas SystemIntake and Market Research Assistant supporting ASBTDC services through client interactions and market research activities. Engaging entrepreneurs and small business owners in Little Rock, Arkansas.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and market research, effectively connecting clients with resources and providing support to entrepreneurs and small business owners. Proficient in utilizing Microsoft Office applications and conducting secondary market research using various tools and databases.
Highest-signal resume keywords
Customer Service ExperienceMarket Research SkillsMicrosoft Office ProficiencyBusiness Communications KnowledgeData Analytics Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Market ResearchData AnalyticsBusiness CommunicationsEconomicsMarketing
Soft Skills
Excellent Customer ServiceClient Follow-UpCommunication Skills
Tools & Technologies
Online DatabasesAI Tools
Certifications & Qualifications
High School Diploma
Industry Keywords
EntrepreneurshipSmall Business Support
About the role
Key responsibilities & impact- Support the delivery of ASBTDC services through customer intake, client follow-up, and market research activities
- Serve as an initial point of contact for prospective entrepreneurs and small business owners
- Ensure clients are connected with appropriate resources and consulting services
- Gather information, answer questions, assist walk-in customers, and provide excellent customer service
- Conduct secondary market research using online databases, industry resources, AI tools, and public data sources.
Requirements
What you’ll need- A formal high school diploma
- Significant secondary coursework in business, communications, economics, marketing, data analytics, or a related field
- Experience conducting market research
- Experience working with customers or providing customer service
- Experience utilizing Microsoft Office applications.
Benefits
Comp & perks- No benefits eligibility