Pre-Registration Specialist

University of Arkansas System

Pre-Registration Specialist at UAMS handling patient intake and insurance verification. Supporting finance and patient care activities in a collaborative health care organization.

Posted 6/25/2026full-timeLittle Rock • 🇺🇸 United StatesJuniorMid-Level💰 $16 per hourWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

patient intakeinsurance verificationMedicaidMedicarecustomer serviceoffice machine operationbasic keyboard skills

Soft Skills

communicationattention to detailorganizational skillsability to follow instructions

Tools & Technologies

printersscannerstelephone systems

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

patient carefinancial counselingdemographics collection

About the role

Key responsibilities & impact

Provides comprehensive support for finance and patient care activities.
Collects patient intake documents ahead of the appointment which saves time and reduces paperwork.
Answers inbound/outbound calls, collecting patient demographics, which include personal demographics, employment, guarantor, emergency contact information and insurance information.
Verifies insurance information, checking for Medicaid PCP information, answering Medicare Questionnaires, and checking for out of network or out of area coverage.
Directs out-of-network insured patients to Office of Financial Counseling while advising in network patients of their insurance copay and deductible.
Provides detailed appointment information that includes time, location, and physician information.
Performs all duties of the Pre-Registration Specialist level and other duties to support patient care activities as required.

Requirements

What you’ll need

High School, GED or formal educational equivalent
2 years’ customer service or healthcare experience
Ability to follow oral instructions, read, and write.
Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent customer service skills.

Benefits

Comp & perks

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy