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Pre-Registration Specialist
University of Arkansas SystemPre-Registration Specialist at UAMS handling patient intake and insurance verification. Supporting finance and patient care activities in a collaborative health care organization.
About the role
Key responsibilities & impact- Provides comprehensive support for finance and patient care activities.
- Collects patient intake documents ahead of the appointment which saves time and reduces paperwork.
- Answers inbound/outbound calls, collecting patient demographics, which include personal demographics, employment, guarantor, emergency contact information and insurance information.
- Verifies insurance information, checking for Medicaid PCP information, answering Medicare Questionnaires, and checking for out of network or out of area coverage.
- Directs out-of-network insured patients to Office of Financial Counseling while advising in network patients of their insurance copay and deductible.
- Provides detailed appointment information that includes time, location, and physician information.
- Performs all duties of the Pre-Registration Specialist level and other duties to support patient care activities as required.
Requirements
What you’ll need- High School, GED or formal educational equivalent
- 2 years’ customer service or healthcare experience
- Ability to follow oral instructions, read, and write.
- Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
- Excellent customer service skills.
Benefits
Comp & perks- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient intakeinsurance verificationMedicaidMedicarecustomer serviceoffice machine operationbasic keyboard skills
Soft Skills
communicationattention to detailorganizational skillsability to follow instructions
Certifications
High School DiplomaGED