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University of Arkansas System

Associate Vice Chancellor – Student Financial Services

University of Arkansas System

Remote Associate Vice Chancellor overseeing Student Financial Services at UA Grantham. Responsible for compliance, student funding, team management, and stakeholder engagement.

Posted 6/4/2026full-timeRemote • Alabama, Arizona, Florida, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesEntry Level💰 $100,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
student fundingfinancial aid programsTitle IV regulationsStudent Information System (SIS) configurationcrossover awardingrefund issuesdata entrydata retrievaldata reconciliationperformance metrics
Soft Skills
supervisory experienceteam managementtraining staffcommunication skillsrelationship managementcollaborationfeedback seekingproblem-solvingorganizational skillsadaptability
Tools & Technologies
Microsoft Office Suiteelectronic data systemsstudent accounts receivable systemscompliance audit toolsremote management toolsfinancial management softwaredata analysis toolsreporting toolsbudgeting softwareSIS platforms
Certifications & Qualifications
Bachelor's degreeMaster's degree
Industry Keywords
student financial servicesfederal student aidaccrediting agency regulationspublic institution operationsborrower based systemsstudent enrollmentVeterans Administration eligibilityDepartment of Defense eligibilityethical funding practicesinstitutional policies

About the role

Key responsibilities & impact
  • Establish and oversee Student Financial Services protocols within the university
  • Ensure the expeditious processing of student funding for UA Grantham students in a legally compliant and ethical manner
  • Ensure accuracy and integrity of the student accounts receivable portfolio
  • Monitor & maintain electronic data entry, retrieval & reconciliations
  • Define team priorities, deliverables, timelines, and performance standards
  • Ensure direct reports have well-defined responsibilities, documented procedures, and required resources
  • Manage performance using metrics, clear expectations, and standardized policy application
  • Provide training, tools, and clear processes while monitoring progress and adjusting resources as needed
  • Oversee the administration of all student funding programs, including compliance audits/reviews
  • Ensure compliance with federal, state, and accrediting agency regulations, as well as institutional policies pertaining to student enrollment, Federal Student Aid, Veterans Administration and Department of Defense eligibility
  • Coordinate with the Controller to ensure proper disbursements and reconciliation of funds to students
  • Collaborate effectively with other members of the university
  • Maintain relationships and interact with outside agencies
  • Continuously update skills and knowledge through required training
  • Seek feedback and opportunities for growth to enhance expertise and effectiveness

Requirements

What you’ll need
  • Bachelor’s degree required; Master’s degree preferred
  • 5+ years of supervisory experience in student funding-related area required
  • Experience managing one or more Financial Aid programs within a four-year institution preferred
  • Experience managing a team in a remote environment preferred
  • Thorough knowledge of Title IV regulations required
  • Experience with Student Information System (SIS) configuration is preferred
  • Experience with public institution operations is preferred
  • Experience with borrower based (vs. term based) systems is preferred
  • Experience with refund issues
  • Hands-on knowledge of crossover awarding
  • Ability to interact with all levels of individuals involved in student funding process
  • Ability to train staff
  • Computer skills, including Microsoft Office Suite, required
  • Research skills required
  • Excellent verbal and written communication skills.

Benefits

Comp & perks
  • university contributions to health insurance
  • university contributions to dental insurance
  • university contributions to life insurance
  • university contributions to disability insurance
  • tuition waivers for employees and their families
  • 12 official holidays
  • immediate leave accrual
  • choice of retirement programs with university contributions ranging from 5 - 10% of employee salary