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Senior Financial Counseling Specialist
University of Arkansas SystemSenior Patient Access Financial Counseling Specialist evaluating financial coverage for medication services. Responsibilities include verifying insurance benefits and educating patients on financial requirements.
About the role
Key responsibilities & impact- Evaluate financial coverage for patients being considered for medication services
- Verify insurance benefits, including pharmacy
- Obtain pre-authorization for services from third party payers
- Educate patients/family members on financial requirements of transplant
- Process prior authorization and insurance verification for outpatient medications for high dollar procedural areas
- Initiate prior authorization at least 15 days ahead of the appointment date
- Screen patients to determine potential for program assistance and eligibility for treatment
- Research, verify benefits, and document patient insurance coverage and financial information
- Insurance nurse case managers communication
- Keeping financial profiles updated on all active patients
- Communicate any denied services with clinic providers
Requirements
What you’ll need- High School diploma, GED or equivalent education level
- Bachelor’s degree and 3 years health care/office related experience, or a high school diploma and 7 years’ experience, or a high school diploma and combination of college and experience years to equal 7
- Excellent computer, word processing, and business office skills
- Excellent language, communication and telephone skills
- Ability to organize and prioritize duties
- Experience in healthcare organizations is highly preferred
- Bachelor’s degree in business or health related field (preferred)
- 7 years’ experience in healthcare/clinical business setting (preferred)
- Epic Cadence knowledge will be essential (preferred)
Benefits
Comp & perks- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance verificationpre-authorizationfinancial coverage evaluationpatient eligibility screeningbenefits researchdocumentation of financial informationprior authorization processinghigh dollar procedural areashealthcare experiencebusiness office skills
Soft Skills
communication skillsorganizational skillsprioritization skillseducational skillsinterpersonal skillstelephone skills
Certifications
High School diplomaGEDBachelor’s degree