Financial Counseling Specialist – Weekends

University of Arkansas System

Financial Counseling Specialist at UAMS promoting financial clearance prior to clinical services. Contacting payers, securing authorizations, and providing relevant financial information to patients.

Posted 5/29/2026full-timeLittle Rock • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Work with patients who have scheduled specific clinical services to promote financial clearance prior to the day of care
Contact payers and providers to secure authorizations as needed
Provide information regarding hospital payment requirements, alternative financing & charity care programs during pre-service
Relay relevant financial information in a clear and patient-friendly manner per UAMS’ customer service and price transparency initiatives

Requirements

What you’ll need

High School, GED or formal educational equivalent plus 6 years’ experience in healthcare in a revenue cycle related function OR Bachelor’s degree in finance, business or related plus 2 years of experience in healthcare revenue cycle or revenue cycle related function
Knowledge in basic medical terminology preferred, medical terminology competent within 3 months of hire
Must be able to perform basic operations on a computer
Able to follow oral and written instructions and communicate with others effectively
Problem solving skills
Critical thinking skills
Ability to multi-task
Excellent customer relations skills
Must possess the required level of skills and abilities to read, write, speak, and apply mathematical concepts and sounds reasoning to successfully perform the essential duties and responsibilities of this job.

Benefits

Comp & perks

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical terminologyrevenue cycle managementfinancial clearanceauthorization processespayment requirementsalternative financingcharity care programsmathematical conceptsproblem solvingcritical thinking

Soft Skills

communicationcustomer relationsmulti-taskingfollowing instructionsinterpersonal skillsorganizational skillsclarity in information relaypatient-friendly communicationeffective communicationsound reasoning

Certifications

High School diplomaGEDBachelor's degree in financeBachelor's degree in business