Insurance Verification Specialist

University of Arkansas System

Insurance Verification Specialist verifying insurance benefits and processing authorizations for UAMS. Responsible for registration and billing work queues with compliance to HIPAA.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $18 per hourWebsite

About the role

Key responsibilities & impact

Verifying insurance benefits, processing authorizations and pre-certifications
Working appropriate registration and billing work queues
Demonstrate competency in the job elements
Conducts verification of eligibility and benefits for patient insurance
Completes authorizations and pre-certifications, tracks pre-authorizations and maintains referrals
Enters benefit and authorization information into EPIC
Initiates peer-to-peer submissions and works closely with clinical counterparts to collect requested information
Obtains and coordinates completion of out of network waivers
Coordinates with UAMS Office of Financial Clearance when appropriate
Work effectively in a team environment, coordinating workflows with other team members and ensuring a productive and efficient environment
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
Comply with safety principles, laws, regulations, and standards associated with, but not limited to CMS, Joint Commission, EMTALA, and OSHA
Demonstrates a high level of integrity and innovative thinking and actively contributes to the success of the organization
Other duties as assigned

Requirements

What you’ll need

High school graduate, GED, or formal education equivalent
Excellent organizational Skills
Interpersonal skills
Decision-making skills
Must maintain confidentiality and HIPAA compliance.
Highly motivated and self-directed individual to establish plans of action
Highly proficient in computer and keyboard skills
Four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling

Benefits

Comp & perks

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

insurance verificationauthorization processingpre-certificationbillingEPICpeer-to-peer submissionsout of network waiversfinancial clearance coordinationcomputer skillskeyboard skills

Soft Skills

organizational skillsinterpersonal skillsdecision-making skillsconflict resolutionlistening skillsnegotiation skillsintegrityinnovative thinkingteamworkself-directed

Certifications

GEDHIPAA compliance