Financial Counseling Specialist

University of Arkansas System

Financial Counseling Specialist promoting financial clearance prior to clinical services at UAMS. Contacting payers for authorizations and providing clear financial information to patients.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The Financial Counseling Specialist works with patients who have scheduled specific clinical services to promote financial clearance prior to the day of care.
In addition to contacting payers and providers to secure authorizations as needed, this staff member provides information regarding hospital payment requirements, alternative financing & charity care programs during pre-service.
This individual will relay relevant financial information in a clear and patient-friendly manner per UAMS’ customer service and price transparency initiatives.

Requirements

What you’ll need

High School, GED or formal educational equivalent plus 6 years’ experience in healthcare in a revenue cycle related function.
Bachelor’s degree in finance, business or related.
2 years of experience in healthcare revenue cycle or revenue cycle related function.
Knowledge in basic medical terminology preferred, medical terminology competent within 3 months of hire.
Must be able to perform basic operations on a computer.
Able to follow oral and written instructions and communicate with others effectively.
Problem solving skills, critical thinking skills, and ability to multi-task.
Excellent customer relations skills.
Must possess the required level of skills and abilities to read, write, speak, and apply mathematical concepts and sounds reasoning to successfully perform the essential duties and responsibilities of this job.

Benefits

Comp & perks

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

revenue cycle managementmedical terminologyfinancial clearanceauthorization processespayment requirementsalternative financingcharity care programsmathematical conceptscritical thinkingproblem solving

Soft Skills

customer relationscommunicationmulti-taskingoral and written instruction followinginterpersonal skillspatient-friendly communicationorganizational skillsattention to detailempathyactive listening

Certifications

Bachelor's degree in financeBachelor's degree in businessGED