Senior Financial Assistance Specialist

University of Arkansas System

Senior Financial Assistance Specialist at UAMS helping patients with financial aspects of healthcare. Responsible for eligibility screening and assistance with program applications.

Posted 5/27/2026full-timeLittle Rock • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Helping patients navigate the financial aspects of their healthcare by screening patients to determine potential Medicaid, UAMS Financial Assistance and/or other program eligibility and subsequent completion of applications with the patient and family
Maintains knowledge of community agencies and resources to facilitate appropriate referrals and identification of payment sponsorship.

Requirements

What you’ll need

Bachelor’s degree in finance, business or related PLUS three (3) years of experience in healthcare revenue cycle or revenue cycle related function OR High School Diploma/GED PLUS seven (7) years of experience in healthcare in a revenue cycle related function or equivalent combination of education and experience
Bilingual English/Spanish
Knowledge of Medicaid categories, DHS, polices and processes
Ability to analyze financial data to calculate payment obligations
Problem solving skills, critical thinking skills, and ability to multi-task
Meticulousness in filling out forms, verifying coverage, and documenting in patient management software
Strong interpersonal skills to discuss sensitive financial matters with patients during stressful situations
Competence in using Electronic Medical Records (EMR) systems (e.g., Epic, Workday) and Microsoft Office

Benefits

Comp & perks

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial analysispayment obligation calculationrevenue cycle managementapplication completionform verificationdocumentationdata analysis

Soft Skills

problem solvingcritical thinkingmulti-taskinginterpersonal skillscommunication