Senior Financial Assistance Specialist

University of Arkansas System

Senior Financial Assistance Specialist at UAMS responsible for assisting patients with healthcare financial navigation and exploring funding eligibility options. Key liaison for financial aid and Medicaid applications.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Help patients navigate the financial aspects of their healthcare
Screen patients to determine potential Medicaid, UAMS Financial Assistance and/or other program eligibility
Completion of applications with the patient and family
Maintain knowledge of community agencies and resources to facilitate appropriate referrals and identification of payment sponsorship

Requirements

What you’ll need

Bachelor’s degree in finance, business or related PLUS three (3) years of experience in healthcare revenue cycle or revenue cycle related function OR High School Diploma/GED PLUS seven (7) years of experience in healthcare in a revenue cycle related function or equivalent combination of education and experience
Bilingual English/Spanish
Knowledge of Medicaid categories, DHS, policies and processes.
Ability to analyze financial data to calculate payment obligations.
Problem solving skills, critical thinking skills, and ability to multi-task.
Meticulousness in filling out forms, verifying coverage, and documenting in patient management software.
Strong interpersonal skills to discuss sensitive financial matters with patients during stressful situations.
Competence in using Electronic Medical Records (EMR) systems (e.g., Epic, Workday) and Microsoft Office.

Benefits

Comp & perks

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial analysisMedicaid knowledgerevenue cycle managementapplication completiondata analysispayment obligation calculationform verificationpatient documentation

Soft Skills

problem solvingcritical thinkingmulti-taskinginterpersonal skillscommunication skills