Associate Director, Donor Experience

University of Arkansas System

Associate Director of Donor Experience managing donor relations and engagement for healthcare organization UAMS. Cultivating mid-level donors and supporting donor portfolio development.

Posted 5/12/2026full-timeLittle Rock • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Engage, cultivate, and steward donors giving $1,000–$4,999 annually
Manage an active donor portfolio while supporting Story Bank, prospect identification, and content-driven stewardship
Identify donor interests, motivations, and giving capacity to inform renewal conversations
Develop and execute individualized stewardship plans for assigned mid-level donors
Support the identification and qualification of new DXO prospects from various sources
Serve as the primary sourcing engine for the DXO Story Bank - identifying and tagging donor-ready stories

Requirements

What you’ll need

Bachelor’s Degree
3 years of experience in fundraising, donor relations, annual giving, or a related field, preferably in a healthcare, education, or nonprofit setting.
Demonstrated ability to manage a donor portfolio with discipline and consistency; strong written and verbal communication skills; proficiency in CRM systems (Affinaquest or equivalent).
Must have a valid Driver’s License.
Bachelor's or master’s Degree in communications, public relations, public works, business, philanthropy, or marketing.
CFRE (Certified Fund-Raising Executive) or active pursuit of certification.
Experience in annual giving, pipeline development, or donor qualification; familiarity with mid-level giving programs, grateful patient fundraising, or affinity-based engagement strategies; demonstrated ability to source and communicate donor impact stories.

Benefits

Comp & perks

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fundraisingdonor relationsannual givingpipeline developmentdonor qualificationmid-level giving programsgrateful patient fundraisingaffinity-based engagement strategiesstewardship planscontent-driven stewardship

Soft Skills

communication skillswritten communicationverbal communicationdisciplineconsistencyinterpersonal skillsrelationship managementstrategic thinkinganalytical skillsstorytelling

Certifications

Bachelor's DegreeMaster's DegreeCFRE