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Access Coordinator II – Ortho/OP Therapy
University of Arkansas SystemAccess Coordinator II assisting in patient care activities at UAMS. Responsibilities include patient registration and coordinating appointments and admissions.
About the role
Key responsibilities & impact- Works under supervision and provides comprehensive support for patient care activities
- Meets, greets, and assists the public
- Answers telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures
- Checks-in and registers patients, checks-out patients, collects payments and issues receipts
- Verifies insurance coverage and responds appropriately to the requirements of third-party payers
- Assists with coordinating hospital admissions and surgery scheduling
- Performs all duties of the Access Coordinator I level and other duties to support patient care activities
Requirements
What you’ll need- High school diploma/GED
- Two (2) years of customer service or healthcare experience
- Basic proficiency with computers (preferably MS Office)
- Excellent telephone etiquette skills
- General knowledge of office machines including printers and scanners
- Call center experience (preferred)
- Experience in registration, billing, or scheduling in a healthcare environment (preferred)
- Knowledge of basic medical terminology (preferred)
Benefits
Comp & perks- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicehealthcare experienceregistrationbillingschedulingmedical terminology
Soft Skills
telephone etiquettecommunication
Certifications
high school diplomaGED