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Access Coordinator II – Ortho/RAD/OP Therapy
University of Arkansas SystemAccess Coordinator II providing patient care support and coordination at UAMS, involving patient registration and insurance verification. Handling public interaction and assisting healthcare processes.
About the role
Key responsibilities & impact- Access Coordinator II works under supervision and provides comprehensive support for patient care activities.
- This position may meet, greet, and assist the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures.
- Check-in and registers patients, check-out patients, and collects payments and issues receipts.
- Verifies insurance coverage and responds appropriately to the requirements of third-party payers.
- Assists with coordinating hospital admissions and surgery scheduling.
Requirements
What you’ll need- High school diploma/GED
- Two (2) years of customer service or healthcare experience
- Basic proficiency with computers (preferably MS Office)
- Excellent telephone etiquette skills
- General knowledge of office machines including printers and scanners.
Benefits
Comp & perks- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicehealthcare experienceinsurance verificationappointment coordinationpatient registrationpayment processingsurgery scheduling
Soft Skills
telephone etiquettepublic assistancecommunication
Certifications
high school diplomaGED