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Clinical Services Manager – Cancer Clinics
University of Arkansas SystemClinical Services Manager responsible for supervising operations and patient care in a medical clinic. Ensures quality assurance and operational efficiency within the clinic unit.
About the role
Key responsibilities & impact- Responsible for supervising and coordinating daily operations of the designated clinic/unit, including patient care and clinic/unit business processes
- Demonstrates effective analytical abilities to identify clinic/unit needs that require intervention and/or revision
- Serves as a liaison with Director and Administration, exchanging information and identifying problems or needs related to clinical activity
- Maintains awareness of clinic/unit status and potential problems by functioning as a working supervisor
- Supervises and implements Quality Assurance studies, provides reports to appropriate personnel, analyzes and identifies critical factors of patient care to facilitate enhancement of the quality of patient care offered
- Demonstrates cost-conscious awareness by comparing/analyzing clinic/unit expenditures monthly against general ledger and effectively utilizing staff, space, and supplies within budgetary restraints
- Plans measurable clinic/unit-related goals and objectives as guidelines for performance
- Conducts annual needs assessment with staff
- Participates in formal development of maintenance, capital equipment and staff budgets
- Develops, interprets, and implements policies, guidelines, protocol, job descriptions, and performance appraisals annually
- Coordinates scheduling of leave time
- Submits documented plan for any physical plant renovation or repair as necessary
- Participates on ad hoc committees, as required, to develop plans related to clinic/unit issues
- Maintains a current awareness of the abilities and limitations of each staff member
- Demonstrates good managerial judgment in assigning duties appropriate to each individual
- Demonstrates effective time management and delegation skills to accomplish clinic/unit activity within work schedule restraints
- Implements good managerial judgment by conducting all aspects of supervision in a fair, consistent, objective, and professional manner
- Maintains adequate staffing pattern, adjusting assignments and coordination with other Managers as necessary
- Initiates purchase of new equipment and supplies
- Participates in daily clinic/unit activity to coordinate clinic/unit functions and facilitate problem solving
- Prepares statistical/narrative reports as requested
- Produces biweekly payroll and maintains documentation of employee time benefits used
- Monitors and documents tardiness and absenteeism
- Interviews, hires, and orients new employees; documents orientation of each new employee, coordinating with personnel and adhering to UAMS policy
- Provides continuing education opportunities for employees within budgetary constraints, ensuring that appropriate employees are cross-trained
- Uses both formal and informal evaluation processes to reward or modify employee behavior.
- Perform other duties assigned.
Requirements
What you’ll need- Bachelor of Science in Nursing (BSN) degree
- Five (5)+ years of experience in the field of Nursing, with at least three (3) years of experience in a supervisory capacity.
- Valid Registered Nurse license
- Master of Science in Nursing (MSN) degree (preferred)
- National Certification (preferred)
Benefits
Comp & perks- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient carequality assurancebudget managementstaff schedulingpolicy implementationperformance appraisalneeds assessmentstatistical reportingemployee orientationcross-training
Soft Skills
analytical abilitiesmanagerial judgmenttime managementdelegation skillscommunicationproblem solvinginterpersonal skillsleadershiporganizational skillscost-conscious awareness
Certifications
Registered Nurse licenseNational CertificationBachelor of Science in Nursing (BSN)Master of Science in Nursing (MSN)