UX/UI Designer

Universal Music Group, Inc.

UI/UX Designer optimizing direct-to-consumer online stores for leading artists at Universal Music Group. Role involves design, collaboration, and enhancing user experiences in e-commerce.

Posted 6/30/2026full-timePhiladelphia • California, New York, Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Design and iterate on e-commerce experiences — from landing pages and product detail pages to checkout and campaign microsites — that bring artist brands to life.
Be able to present your ideas clearly and advocate for good interface and experience.
Create user flows, wireframes, prototypes, and high-fidelity designs that balance storytelling, usability, and conversion.
Collaborate with developers, merchandisers, and marketing teams to ensure pixel-perfect implementation and an exceptional end-to-end customer journey.
Use insights from analytics, A/B testing, and fan feedback to refine and optimize store performance.
Translate brand and album aesthetics into cohesive digital experiences aligned with campaign visuals and creative direction.
Advocate for best-in-class UX practices, accessibility, and responsive design across all digital touchpoints.
Work closely with developers to ensure the feasibility and implementation of design solutions.

Requirements

What you’ll need

3+ years of experience in UI/UX design, ideally in e-commerce, entertainment, or consumer brands.
Strong portfolio demonstrating responsive design, visual design systems, and UX problem-solving.
Excellent proficiency in Figma/prototyping tools and Adobe Creative Suite
Good working knowledge of Shopify and/or other D2C e-commerce platforms
Understanding of digital merchandising, conversion optimization, and checkout flow best practices.
Comfortable working in a fast-paced, campaign-driven environment with shifting priorities.
Nice to Have
Experience designing for music artists, record labels, or fan-focused digital products.
Familiarity with HTML5, JS, CSS.
Passion for music, culture, and innovation.

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UI/UX DesignResponsive DesignVisual Design SystemsConversion OptimizationDigital MerchandisingUser FlowsWireframesPrototypesHTML5CSS

Soft Skills

Clear CommunicationAdvocacy for UX PracticesCollaboration