Universal Audio

Graphics Designer

• Create layouts and graphics that reinforce the brand’s style and voice throughout its visual touchpoints.
• Create mockups for web pages and emails.
• Design icons, illustrations, and infographics.
• Ideate and design promotional themes, including deliverables across, web, email, and social media
• Create and organize production assets.
• Support the advertising and social teams by creating a variety of ad formats and sizes for different mediums.
• Work with the content team on a variety of initiatives: from virtual live events to tutorial videos, blog posts, product launches, and more.
• Participate in weekly critique, review, and planning meetings.

Visual Designer

Administration

• Accurately enter, schedule and process high-volume purchase orders (POs)
• Resolve discrepancies between customer POs and NetSuite records regarding products and pricing
• Manage allocation during supply shortages
• Proactively monitor "In-Stock" vs. "Backordered" status, performing daily reconciliations
• Collaborate with the Planning and/or Forecasting team to provide feedback on regional demand trends in Europe/UK
• Proactively schedule releases to the 3PL (Third Party Logistics)
• Act as the "voice of the company" for customers regarding order status, tracking, and returns
• Manage the new customer onboarding process as it relates to Purchase Order acceptance
• Utilize all specialized pricing strategies within NetSuite
• Process rebate and price protection requests

Visual Designer

Sales Administrator