Policy Management Specialist, Health Insurance
UNIVERSA Versicherungen
full-time
Posted on:
Location Type: Hybrid
Location: Nürnberg • Germany
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About the role
- Comprehensive handling of operational transactions in the health insurance area
- Formal and technical review of change requests submitted by our policyholders
- Act as a service- and customer-oriented contact for sales partners and policyholders
- Individual and standardized correspondence with sales partners and policyholders
- Support for projects and the continued development of our internal processes
Requirements
- Completed vocational training as an Insurance and Financial Services Clerk (m/f/d)
- Ideally, professional experience in health insurance
- Strong customer-focused communication skills and decisiveness
- Good MS Office skills
Benefits
- Your workplace is located at our company headquarters with short hierarchy and decision-making paths, in the heart of the Nuremberg metropolitan region
- A good work–life balance — flexible working hours without core hours
- Option for hybrid working after successful onboarding
- 30 days of vacation — December 24 and December 31 as additional days off
- Optionally five additional vacation days by partially converting the special payment
- 13.3 monthly salaries (holiday and Christmas pay)
- Capital-forming benefits and company pension plan
- Exclusive employee offers for our products
- Comprehensive occupational health management
- Deutschlandticket for €15.60, an on-site company restaurant, BusinessBike and much more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational transactionschange requests reviewcorrespondence
Soft skills
customer-focused communicationdecisiveness
Certifications
Insurance and Financial Services Clerk