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Technical Services Engineer – Midstream and Downstream
Univar SolutionsTechnical Services Engineer providing consultative expertise to midstream and downstream oil & gas customers. Driving business growth through technical problem-solving and strong customer relationships.
About the role
Key responsibilities & impact- Provide technical field support and consultative expertise to customers in the midstream and downstream oil & gas markets.
- Partner with customers, suppliers, and Univar sales teams to identify operational challenges, recommend application solutions, and improve asset performance, reliability, and efficiency.
- Serve as the technical resource for customers, sales teams, and supplier partners.
- Conduct site visits to evaluate customer operations and identify opportunities for improvement.
- Provide troubleshooting, root cause analysis, and technical recommendations for customer applications.
- Support product implementation, startup activities, and ongoing program optimization.
- Develop technical proposals, application solutions, and customer presentations.
- Conduct joint customer visits with sales and supplier representatives.
- Deliver product and industry training for customers and internal teams.
- Identify new business opportunities through customer engagement and market analysis.
- Collaborate with suppliers on product development, technical support, and new product launches.
- Participate in industry events, trade shows, and technical meetings.
- Maintain customer activity, opportunity tracking, and market intelligence reporting.
Requirements
What you’ll need- Bachelor's degree in Engineering, Chemistry, or a related technical field preferred.
- 5+ years of experience in technical sales, field service, field engineering, process engineering, or industrial operations.
- Experience supporting customers in midstream or downstream oil & gas, refining, petrochemical, terminal, or pipeline operations.
- Strong troubleshooting, technical problem-solving, and customer-facing skills.
- Ability to develop and present technical solutions to multiple levels within customer organizations.
- Strong communication, organizational, and project management skills.
- Proficiency with CRM systems and Microsoft Office applications.
- Ability to travel regularly to customer sites within the assigned territory.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical salesfield servicefield engineeringprocess engineeringtroubleshootingroot cause analysistechnical problem-solvingapplication solutionstechnical proposalsprogram optimization
Soft Skills
customer-facing skillscommunication skillsorganizational skillsproject management skillscollaborationconsultative expertisepresentation skillsmarket analysiscustomer engagementtraining delivery