Lead Billing Specialist – ChemCare
Univar Solutions
full-time
Posted on:
Location Type: Office
Location: Dublin • Ohio • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Oversees and maintains the billing processes and programs to effectively meet strategic billing goals and objectives
- Lead, develop and mentor team of billing specialists; ensures the timely completion of work, according to established policies and procedures
- Provides leadership for the end-to-end billing process across the entire Billing Department
- Serves as process liaison between the Billing Department, Customer Service and ECS Teams
- Provide new hire and ongoing training and education to designated team of billing staff members to ensure policies and procedures are followed
- Communicates metrics that drive activities aligned to business goals; assists with staff communication, providing updates, resolving issues and reinforcing KPIs and standards
- Research and corrects errors; serve as subject matter expert and point of escalation to designated billing team and/or suppliers
- Meet with Supervisor regularly to effectively communicate and resolve billing issues; set up and prioritize goals, improve processes / workflow, and review status
- Perform month audits for execution and process adherence
- Complete standardization and documentation of all billing department SOP’s, training guides, troubleshooting guides, and expectations for all billing department processes
- Tracking all issues arising from daily workloads across billing department
- Solve root cause issues to prevent issues from recurrence
- Perform daily billing functions including but not limited to preparation and issuance of morning reports, billing, preparing and processing vendor/supplier invoices, reviewing open order reports, releasing sales orders, reconciling discrepancies, invoice correction
- Assist members of the billing team with research and resolution of aging orders to meet assigned 90 day and 120 day targets
- Oversee and contribute to special projects as needed
Requirements
- High school diploma or equivalent; Bachelor’s degree preferred
- 5 years of accounts payable, receivable or billing experience
- Previous leadership or supervisory experience preferred
- Attention to detail and accuracy and commitment to meet deadlines
- Excellent written and verbal communication skills
- Must have strong ability to manage time, organize and set priorities to meet deadlines
- Assertive, self-motivated, and goal oriented
- Collaborative and committed to team success
- Proficient with MS Office, specifically Excel and Outlook
- SAP and Salesforce experience required; Must be SAP Power User or be willing and have the ability to become a Power User.
Benefits
- Health insurance
- Retirement plans
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billing processesaccounts payableaccounts receivableinvoice correctionvendor/supplier invoicingprocess documentationauditingKPI trackingroot cause analysisworkflow improvement
Soft skills
leadershipmentoringcommunicationattention to detailtime managementorganizational skillsassertivenessself-motivationgoal orientationcollaboration
Certifications
Bachelor’s degreeHigh school diploma or equivalent