Customer Service Representative
Univar Solutions
full-time
Posted on:
Location Type: Office
Location: Caerphilly • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- First point of contact for customers
- Build relationships with dedicated customer base
- Provide first class service via phone and email
- Process orders and identify improvement areas
- Resolve customers’ issues quickly and efficiently
Requirements
- Comfortable using PC and Microsoft Office
- Experience with Customer Relationship Management software, ideally SAP
- Strong problem-solving ability
- Friendly, organised, and resilient personality
Benefits
- Total Rewards package
- Market aligned pay and incentives
- Diverse benefits offering to support physical, emotional, and financial wellbeing
- Development and growth opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Customer Relationship Management softwareSAPMicrosoft Officeorder processing
Soft skills
problem-solvingfriendlyorganisedresilientrelationship buildingcustomer service