Customer Success Sales Consultant – Product Specialist

Unity

Customer Success Sales Consultant at Unity fostering customer relationships and driving technology adoption. Collaborating with sales teams and stakeholders to customize solutions and ensure customer success.

Posted 4/23/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $105,000 per yearWebsite

Tech Stack

Tools & technologies

Unity

About the role

Key responsibilities & impact

Partner with AMER Sales teams to identify, qualify, and position Unity’s Customer Success products including Support, Training, and Consulting — to drive customer adoption and retention.
Collaborate with subject matter experts (SMEs) and regional stakeholders to design and scope customized success solutions aligned with customer goals.
Track and report on Customer Success deal pipeline across the AMER region, providing insights that support forecasting and revenue growth.
Work cross-functionally with Enablement, Customer Success, and Delivery teams to ensure a seamless transition from pre-sales to execution.
Represent Customer Success in strategic customer discussions, sharing best practices and showcasing the value of Unity’s long-term engagement model.

Requirements

What you’ll need

Proven ability to support sales teams in qualifying and positioning Customer Success, Support, Training, or Consulting offerings to enterprise clients.
Strong understanding of SaaS or real-time 3D (RT3D) technologies and how they enable digital transformation across industries.
Proficiency in managing and analyzing sales pipelines using CRM tools such as Salesforce.
Demonstrated skill in building and delivering customer-facing presentations or proposals that align technical solutions to business outcomes.
Experience collaborating across regional and global teams to drive consistency and operational excellence in pre-sales activities.

Benefits

Comp & perks

Comprehensive health, life, and disability insurance
Commute subsidy
Employee stock ownership
Competitive retirement/pension plans
Generous vacation and personal days
Support for new parents through leave and family-care programs
Office food snacks
Mental Health and Wellbeing programs and support
Employee Resource Groups
Global Employee Assistance Program
Training and development programs
Volunteering and donation matching program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Customer SuccessSupportTrainingConsultingSaaSreal-time 3D (RT3D)sales pipeline managementCRM toolsSalesforcecustomer-facing presentations

Soft Skills

collaborationcommunicationstrategic thinkingcustomer engagementoperational excellencequalifyingpositioninginsight generationcross-functional teamworkpresentation skills