Unity Hotelaria

Operations

• Work on-site at properties managed by Unity Hotelaria across Brazil;
• Implement the management company's operational standards and oversee their execution;
• Provide direct support to General Managers across all operational areas;
• Monitor performance and quality indicators (NPS, complaints, reviews, operating costs, etc.);
• Evaluate and optimize routines for maintenance, housekeeping, F&B and front desk;
• Prepare technical reports for each site visit and propose action plans;
• Support the implementation of new management contracts;
• Contribute to Unity's organizational culture and the development of local teams.

Corporate Operations Manager