Program Coordinator, Community Outreach

United Way of Rhode Island

Program Coordinator developing and implementing outreach programs at United Way of Rhode Island. Engaging target audiences and promoting community relationships.

Posted 7/24/2026full-timeProvidence • Rhode Island • 🇺🇸 United StatesMid-LevelSenior💰 $48,750 - $72,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community outreach and social services, with strong skills in relationship building, program coordination, and statistical analysis. Proficient in managing outreach events and providing direct services, while effectively collaborating with team members and community partners.

Highest-signal resume keywords

Community Outreach ExperienceOne-On-One CounselingSocial Services KnowledgeMicrosoft 365 ProficiencyCustomer Relationship Management (CRM) Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Outreach Program DevelopmentStatistical Information CollectionCommunity Resource NavigationSNAP Application AssistanceEvent Coordination

Soft Skills

Interpersonal SkillsCollaborationOrganizational SkillsCommunication SkillsTime Management

Tools & Technologies

AsanaMicrosoft 365CRM Platforms

Certifications & Qualifications

Inform USA CertificationCAC Certification

Industry Keywords

Community EngagementPublic ServicesSocial Service ProvidersOutreach ServicesUnited Way Mission

About the role

Key responsibilities & impact

The Program Coordinator, Community Outreach plays a vital role in developing and implementing outreach programs to engage target audiences, promote the organization's mission and services, and build positive relationships with the community.
Research and coordinate outreach events.
Act as a liaison between the organization and the community, developing relationships with individuals and community partners.
Plan, promote, and deliver outreach services to public and social service providers.
Provide direct services as needed including community resource navigation and assistance with SNAP applications.
Coordinate, collect, and provide detailed statistical information on outreach activities and collaborate with team members and external partners.

Requirements

What you’ll need

Experience in one-on-one counseling or short-term case management.
Experience in social services and/or community outreach.
Ability to work independently and as part of a team, managing multiple priorities and deadlines.
Strong interpersonal, collaboration, thought-partner, organizational, and communication skills.
Strong verbal and written communication skills.
Experience with productivity tools such as Microsoft 365, Asana, and Customer Relationship Management (CRM) platforms.
A Bachelor's degree or similar training in social work, human services, or a related field is a plus.
Commitment to United Way of Rhode Island's mission and values.
Clean driving record and willingness to drive the outreach RV.
Ability to work occasional nights and weekends.
Certifications (if not already held, training provided): Inform USA Certification; Inform USA Recertification (every two years); CAC Certification.

Benefits

Comp & perks

comprehensive benefits package for those meeting agency threshold, including healthcare, dental, and vision coverage
flexible spending account
retirement match
annual prorated paid leave
floating holidays
personal days
sick days
learning & development: individual and collective programs supporting organizational and career growth