Account Manager – Growth & Expansion
Lumiform
Account Manager
United States Department of Defense
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage, draft and review client briefs
- Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
- Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
- Clearly and effectively distill and transfer client feedback to designers, copywriters
- Prioritising workloads for the team, and escalating when needed
- Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
- Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
- Ensure success criteria are met and projects are delivered to time and to budget
- Work with the team to determine and test creatives across client owned channel
Requirements
- Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
- Extremely organised, with the ability to manage multiple projects simultaneously
- You are ambitious with the ability to think strategically, contribute something new to the agency
- Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
- Highly motivated to learn, grow and improve
- Personable, approachable demeanor and motivating team player
- Moderate understanding of production and interactive processes
- Excellent oral and written communication skills
- Superb planning and organisation ability
- Ability to manage and develop client and supplier relationships
- Basic understanding of financials to effectively manage budgets
- Professional working proficiency in German with excellent English skills
Benefits
- Company pension scheme
- Flexible working hours, working from home and abroad work
- Lease bike options / JobRad
- Health & Wellbeing - you have free, anonymous and unlimited access to 1-on-1 online coaching and mindfulness consultations with psychologists via chat, phone or video call
- €30 per month - You can use the flexible package for digital food stamps and/or fitness providers/sport clubs/massage studios, internet costs, and/or public transport
- Future Bens - We cooperate with FutureBens and offer you exclusive access to sustainable, healthy products at attractive deals
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
multi-channel marketing communicationsdigital marketingdirect marketingemail marketingbanner advertisingproject managementbudget managementclient relationship managementproduction processesinteractive processes
Soft skills
organisational skillsstrategic thinkingtime managementcommunication skillsteam playermotivationapproachabilityplanning abilityclient managementsupplier relationship management
