United Musculoskeletal Partners

Account Manager

• Expedite and maximize payment of insurance medical claims by contacting third-party payors and patients including resubmission of claims, corrected claims, appeals, etc.
• Complete post service denial tasks in accordance with established productivity and performance standards.
• Collaborate with management in developing a plan to reduce aging of accounts with efficiency and maximum results.
• Effectively communicate and collaborate with management to determine escalation of denied claims.
• Identify claims processing issues upstream for denial prevention.
• Demonstrate the expertise of all payors, including Medicare, Medicaid, and commercial payors.
• Assist with knowledge sharing, payor, and department training, and provide support to other team members as advised by the manager and/or supervisor.
• Identify, analyze, and escalate trends impacting AR collections.
• Execute special projects to improve AR performance, as assigned.

Patient Account Representative