Technical Support – Level 1
United Health Services
full-time
Posted on:
Location Type: Office
Location: Johnson City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $23 - $34 per hour
Job Level
JuniorMid-Level
About the role
- Installation and maintenance of PC workstations.
- Perform troubleshooting and diagnostic reviews.
- Ensure timely resolution of work order requests.
Requirements
- Two years college (Information Technologies based) OR successful completion of a Technical program in relevant field OR 2 years technical experience in a network environment.
- A+, CCNP, MCSE preferred but not required.
Benefits
- Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
- Flexible plan options and coverage tiers.
- Discounted childcare through Bright Horizons.
- Voluntary benefits like pet insurance, legal services, and identity theft protection.
- PTO starts accruing from day one.
- 403(b) retirement plan with company match.
- Flexible spending accounts.
- Access to financial advisors.
- Up to $400/year in wellness rewards.
- 24/7 EAP counseling and virtual mental health support.
- Food pantry and PTO donation program.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
installationmaintenancetroubleshootingdiagnostic reviewswork order resolution
Soft skills
timely resolution
Certifications
A+CCNPMCSE