United Energy Workers Healthcare

System Administrator

• Manage HR and Talent Technology systems
• Collaborate with HR and operations teams
• Ensure systems compliance and stability

Workforce Systems Administrator

Analytics Engineer

• Design and build interactive dashboards, reports, and self-service tools using BI platforms to turn data into clear, impactful stories for stakeholders
• Collaborate with ETL Team Lead to ensure all upstream data requirements are built to stage data for BI dashboards
• Conduct exploratory and diagnostic analysis to identify trends, define KPIs, answer business questions, and deliver recommendations
• Work closely with teams across the organization to understand requirements and ensure analytics align with business goals
• Ensure compliance with data governance standards and practices, such as HIPAA

BI Analytics Engineer

Manager

• Manage Nursing Care: Oversee the coordination of nursing care, home health aide services, and applicable therapies once approved by the Department of Labor.
• Ensure Confidentiality: Maintain confidentiality of all client and office records in accordance with HIPAA guidelines and the Privacy Act PHI.
• Facilitate Communication: Ensure effective communication and collaboration among the care team to provide cohesive and comprehensive care.
• Additional Duties: Perform other duties as assigned to support the team and enhance patient care.

Case Manager, RN

• Oversee the coordination of nursing care, home health aide services, and applicable therapies once approved by the Department of Labor.
• Maintain confidentiality of all client and office records in accordance with HIPAA guidelines and the Privacy Act PHI.
• Ensure effective communication and collaboration among the care team to provide cohesive and comprehensive care.
• Perform other duties as assigned to support the team and enhance patient care.

RN Case Manager – Grants, NM

Compliance

• Develops, implements, monitors, and supports UEW regulatory and accreditation processes through collaboration with Clinical, Operations, and Shared Services departments.
• Develops regulatory and accreditation related goals and targets.
• Assists with the development of the strategies and tactics for regulatory and accreditation preparation and successful surveys.
• Develops and conducts in person and virtual mock surveys.
• Coordinates and collaborates with organizational leaders on activities related to the development, implementation, improvement of and adherence to the organization’s policies and procedures covering the scope of regulatory requirements and accreditation standards.
• Supports preparation for surveys (State, ACHC).
• Serves as main contact with ACHC.
• Develops and coordinates the formulation of responses [plans of correction] related to State and ACHC surveys.
• Remains current concerning industry-wide, leading practices.
• Demonstrates ethical behavior in decision-making, performance of job responsibilities while maintaining confidentiality regarding patient information, quality, performance, and peer review information.
• Assists in the creation and communication of policies and procedures to support regulatory compliance.
• Develops methods, tools, and other resources for regulatory and accreditation preparedness and sustainment.
• Develops and presents educational material to various audiences based on identified or trending regulatory and accreditation issues.

Regulatory Compliance Analyst, RN

• Oversee the coordination of nursing care and home health aide services
• Maintain confidentiality of all client and office records
• Ensure effective communication among the care team
• Perform other duties as assigned to support the team

RN Case Manager – Farmington Area

RN Case Manager – Albuquerque Area

RN Case Manager – Vehicle Provided

Human Resources

• Serve as the primary liaison for patients regarding medical-card benefits under the EEOICPA and RECA programs
• Guide patients through program processes and ensure understanding of available benefits
• Accurately enter, maintain, and track patient data using company systems
• Build and maintain strong relationships with patients, authorized representatives, case managers, and internal teams
• Utilize the company’s CRM system to document and update patient interactions
• Deliver outstanding customer service with a focus on continuous improvement and patient satisfaction
• Conduct patient satisfaction surveys and complete follow-up as needed
• Clearly communicate processes, timelines, and benefits to patients and stakeholders
• Schedule and manage follow-up calls based on individual patient needs
• Provide virtual support during patient assistance events
• Represent the company professionally while prioritizing patient needs
• Perform other duties as assigned

Patient Benefits Specialist

Administrative Assistant

• Oversee regional office administration
• Coordinate with clients and vendors
• Manage team performance and staff training
• Ensure compliance with company policies

Workforce Systems Administrator

BI Analytics Engineer

Case Manager, RN

RN Case Manager – Grants, NM

Regulatory Compliance Analyst, RN

RN Case Manager – Farmington Area

RN Case Manager – Albuquerque Area

RN Case Manager – Vehicle Provided

Case Manager, RN

Patient Benefits Specialist

Regional Office Manager