Senior Commercial Loan Officer Assistant

United Community Bank

Commercial Loan Officer Assistant supporting relationship managers, underwriting, closings, and post-close operations at a South Carolina bank. Managing loan documentation, customer financials, compliance, and disbursements.

Posted 8/19/2026full-timeGreenville • South Carolina • 🇺🇸 United StatesSenior💰 $26 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial loan processing, customer service, and compliance within the financial services industry. Proficient in managing documentation, communication, and collaboration with various stakeholders to ensure efficient loan closings and customer satisfaction.

Highest-signal resume keywords

Commercial Loan ExperienceCredit Lens ProficiencyCustomer Service SkillsMS Office Suite ProficiencyKnowledge of Banking Regulations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Credit LensLoan ProcessingRisk AssessmentUnderwriting SupportDocument ManagementFinancial Statement CollectionCompliance TrainingPost-Close TasksReporting MonitoringLoan Maintenance

Soft Skills

Interpersonal SkillsVerbal CommunicationWritten CommunicationProblem SolvingTime Management

Tools & Technologies

MS Office SuiteCredit Lens

Industry Keywords

Financial ServicesCommercial LoansBanking RegulationsCustomer RequestsLoan ClosersUnderwritersConstruction AdministrationWIP FilesMaturitiesAuto-Renewals

About the role

Key responsibilities & impact

Provide sales and administrative assistance to Commercial Relationship Managers and other partners
Support new and renewed loan production by collecting, ordering, and tracking information for risk assessment and underwriting
Prepare written communications including commitment letters, term sheets, and thank-you notes
Complete the Credit Lens Loan Worksheet and engage the Commercial Loan Closer
Monitor reporting and identify required actions for maturities, auto-renewals, letters of credit, insurance, and real estate taxes
Provide service and respond to internal and external customer requests
Collect customer financial statements and load them to Credit Lens
Collaborate with CRM, Commercial Loan Closers, Underwriters, Doc Prep, and outside counsel on loan closings
Collect executed documents and submit them
Submit customer maintenance requests to Loan Operations
Transfer and assign notes
Facilitate ongoing disbursement requests, coordinating with Construction Administration
Complete assigned post-close tasks in Credit Lens
Manage WIP files
Resolve critical and material exceptions as assigned
Assist, mentor, and train other Loan Officer Assistants
Participate in required compliance and other training programs
Adhere to corporate policies and procedures
Provide professional, urgent, positive service to internal and external customers
Take ownership of other assigned duties

Requirements

What you’ll need

High School Diploma or equivalent
5+ years of credit or customer service experience in the financial services industry
Commercial loan experience preferred
Strong interpersonal, verbal, and written communication skills
Excellent telephone and customer service skills
Proficient in MS Office Suite, including Outlook, Word, and Excel
Working knowledge of federal and state banking regulations
Attention to detail
Strong problem solving and critical thinking skills without direct guidance
Strong organization and time management skills
Ability to balance competing priorities and meet multiple deadlines
Schedule flexibility to work evenings and weekends as needed
Up to 10% travel

Benefits

Comp & perks

Schedule flexibility to work evenings and weekends as needed
Required compliance, internal and external training programs, online training, meetings, and education events
Up to 10% travel
Equal Opportunity Employer
Reasonable accommodations for individuals with disabilities