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Fraud Agent II
United Community BankFraud Agent II managing complex fraud alerts across banking channels. Engaging customers and providing guidance while ensuring compliance and risk mitigation.
Posted 7/21/2026full-timeGreenville • South Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $38,769 - $57,876 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical and investigative skills to handle complex fraud alerts and mitigate risks in banking channels. Proficient in using fraud platforms and case management systems while ensuring compliance with relevant regulations.
Highest-signal resume keywords
Fraud InvestigationsRisk ManagementAnalytical SkillsFraud Platforms ProficiencyRegulatory Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Fraud InvestigationsRisk ManagementAnalytical SkillsCase Management SystemsMicrosoft Office Applications
Soft Skills
CommunicationTeam Guidance
Tools & Technologies
Fraud PlatformsCase Management SystemsMicrosoft Office
Industry Keywords
Regulation ENACHA RulesRegulation CCBSA/AML/OFAC RequirementsUCCElder Abuse
About the role
Key responsibilities & impact- Handle complex fraud alerts across banking channels
- Conduct alert review and prioritization to mitigate fraud risk
- Communicate with customers to verify activity and mitigate potential fraud losses
- Provide guidance to junior team members
Requirements
What you’ll need- High school diploma or equivalent
- Minimum of 3+ years of experience in banking, financial services, fraud investigations, risk, or related field
- Strong analytical and investigative skills
- Advanced proficiency with fraud platforms, case management systems, and Microsoft Office applications
- Working knowledge of applicable regulations, including Regulation E, NACHA rules, Regulation CC, Card network rules, BSA/AML/OFAC requirements, UCC, Elder Abuse
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off