Treasury Sales Support Associate

United Community Bank

Treasury Sales Support Associate ensuring quality delivery and ongoing support of Treasury Management products and services. Managing client calls and maintaining customer service across Treasury Management teams.

Posted 6/16/2026full-timeClarksville • Tennessee • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $22 per hourWebsite

About the role

Key responsibilities & impact

Serve as a primary point of contact for Treasury Management customers
Manage a high volume of inbound and outbound client communications while maintaining accuracy, responsiveness, and professionalism
Oversee the end-to-end delivery and support of Treasury Management products and services
Coordinate with internal partners to ensure alignment and seamless client experience
Prepare, validate, and maintain all required client documentation
Ensure accurate and timely completion of implementations
Proactively identify, troubleshoot, and resolve issues
Support customer with system access and technical inquiries
Provide client education and ongoing guidance on Treasury products
Validate and support Treasury Management billing processes
Collaborate with Treasury Officers to ensure pricing aligns with client agreements
Monitor client activity and interactions to identify potential risks
Facilitate smooth transitions between onboarding and ongoing support
Provide cross-functional support across Treasury Management teams

Requirements

What you’ll need

High school diploma or equivalent required
3+ years’ experience banking required
3+ years’ customer service, call center, treasury management or operations experience required
Excellent communication skills required
Ability to multi-task required
Strong computer and technology skills required
Strong analytical and problem solving skills with demonstrated capacity for sound judgement
Ability to work independently, be well organized, and manage detailed work assignments with a high degree of accuracy

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodations for individuals with disabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Treasury Managementclient documentationbilling processesimplementationtroubleshootingtechnical inquiriesclient educationrisk monitoringoperations

Soft Skills

communicationmulti-taskinganalytical skillsproblem solvingorganizational skillsindependenceaccuracyresponsivenessprofessionalism

Certifications

high school diploma