Assistant Branch Manager

United Community Bank

Assists the Branch Manager in customer service and sales activities at the branch. Also supports lending activities and staff supervision to promote branch growth.

Posted 5/20/2026full-timePleasant View • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $28 per hourWebsite

About the role

Key responsibilities & impact

Assists branch manager with overall operations in the Loan Support, Teller and CSR areas
Cross-trained in order to assist by operating a Teller window during heavy customer periods or staffing shortages as well as filling in as a CSR
Assists the Head Teller in compiling monthly reports on Teller Transactions and Teller Over and Short Reports and quarterly self-assessments
Assists in interviewing consumer and small business loan applicants and complete loan application process as needed
Stays abreast of all training including regulations as it applies to the lending and deposit areas as well as branch operations
Generates new relationships/new accounts, actively cross selling bank products and services through outbound calling
Updates and monitors sales activities using 360 View
Maintains and stays abreast of security policies and procedures
Assists with attaining internal performance objectives for branch sales, deposit & loan growth, and quality of audit reports
Motivates, trains and coach employees to achieve branch goals
Assists with work schedules, employee performance reviews and when required, disciplines subordinates
Represents the financial institution to the community in activities which may include civic duties and outside business development calling

Requirements

What you’ll need

High school diploma or equivalent; Bachelor’s degree preferred
Minimum 3 years’ sales and service experience in a retail or financial services business
Consumer/residential lending experience preferred
Supervisory experience
Good interpersonal communication skills
Knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services
Proficient in Microsoft Office programs
Strong written and verbal communication skills
Ability to adapt to change
Background in financial operating policies and procedures, banking regulations (state and federal), employee development and public relations preferred
Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

Benefits

Comp & perks

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Hard Skills & Tools

Consumer lendingResidential lendingSales experienceService experienceTeller operationsCSR functionsBank productsMicrosoft Office

Soft Skills

Interpersonal communicationWritten communicationVerbal communicationAdaptabilityMotivational skillsCoaching skills

Certifications

High school diplomaBachelor's degreeBank Secrecy Act trainingAnti-money laundering training