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Regional Support Specialist
United Community Bank. Serve as the primary liaison for branch personnel regarding deposit applications, operations, risk reviews, and exception tracking.
Posted 5/19/2026full-timeBrevard • North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $42,061 - $64,465 per yearWebsite
About the role
Key responsibilities & impact- Serve as the primary liaison for branch personnel regarding deposit applications, operations, risk reviews, and exception tracking.
- Maintain knowledge of deposit systems and operational procedures.
- Provide training, coaching, and support to reinforce safety and soundness.
- Conduct quarterly cash audits and monthly risk checkpoints.
- Review exception reports and develop plans to reduce exceptions.
- Review teller over/short reports and assist in resolution.
- Review cash items and collections.
- Communicate routinely with Regional Banking Managers, Branch Managers, and Presidents.
- Conduct routine branch visits (travel required).
- Complete Quality Control reviews.
- Facilitate regional branch meetings.
- Review checkpoint and audit results and execute remediation plans.
- Assist in developing SOP bulletins, manuals, and job aids.
- Partner with Training and other departments to optimize performance.
- Participate in M&A activities and branch opening/closing events.
- May be cross ‑ trained for support desk calls, workflows, or SharePoint checkpoints.
- Assist with annual budget development.
- Participate in all compliance training.
- Perform other duties as assigned.
Requirements
What you’ll need- Associate degree in Business or related field or equivalent experience.
- At least two years of branch banking experience.
- Strong attention to detail, multitasking ability, communication, and customer interaction skills.
- Ability to work independently and collaboratively.
- Proficiency in Windows, Microsoft Office, and bank software programs.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account United Community Bank Website LinkedIn All Job Openings 51 - 200 employees Founded 1954 🏦 Banking 💸 Finance Banking
- Finance United Community Bank is a FDIC-insured regional bank offering personal and business banking services including checking and savings accounts, credit cards, loans, mortgages, certificates of deposit (CDs & IRAs), online and mobile banking, and Interactive Teller Machines. The bank emphasizes community engagement, local branch services, and customer-focused products such as kids' savings accounts and reward checking, while providing digital tools like mobile apps and online enrollment. Regional Support Specialist 🔥 1 hour ago 🏢 Brevard – Onsite 💵 $42.1k - $64.5k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Serve as the primary liaison for branch personnel regarding deposit applications, operations, risk reviews, and exception tracking.
- Maintain knowledge of deposit systems and operational procedures.
- Provide training, coaching, and support to reinforce safety and soundness.
- Conduct quarterly cash audits and monthly risk checkpoints.
- Review exception reports and develop plans to reduce exceptions.
- Review teller over/short reports and assist in resolution.
- Review cash items and collections.
- Communicate routinely with Regional Banking Managers, Branch Managers, and Presidents.
- Conduct routine branch visits (travel required).
- Complete Quality Control reviews.
- Facilitate regional branch meetings.
- Review checkpoint and audit results and execute remediation plans.
- Assist in developing SOP bulletins, manuals, and job aids.
- Partner with Training and other departments to optimize performance.
- Participate in M&A activities and branch opening/closing events.
- May be cross ‑ trained for support desk calls, workflows, or SharePoint checkpoints.
- Assist with annual budget development.
- Participate in all compliance training.
- Perform other duties as assigned. 🎯 Requirements
- Associate degree in Business or related field or equivalent experience.
- At least two years of branch banking experience.
- Strong attention to detail, multitasking ability, communication, and customer interaction skills.
- Ability to work independently and collaboratively.
- Proficiency in Windows, Microsoft Office, and bank software programs. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
ATS Keywords
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Hard Skills & Tools
deposit applicationsrisk reviewsexception trackingcash auditsquality controlSOP developmentbudget developmentcompliance trainingbranch banking experience
Soft Skills
attention to detailmultitaskingcommunicationcustomer interactionindependent workcollaborative worktrainingcoachingsupport
Certifications
Associate degree in Business