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Customer Service Specialist
United Community Bank. Completes requests including processing of check orders and account maintenance .
Posted 5/19/2026full-timeLaurens • South Carolina • 🇺🇸 United StatesJunior💰 $32,146 - $45,185 per yearWebsite
About the role
Key responsibilities & impact- Completes requests including processing of check orders and account maintenance
- Supports and resolves complex debit card issues
- Provides exceptional customer service by creating a positive experience
- Interacts with customers and co-workers in a professional way
- May assist with mentoring teammates and creating training resource material
- Maintains thorough knowledge of all bank products & services
Requirements
What you’ll need- High school diploma or equivalent required
- 1-3 years of banking, bank operations, retail or customer service experience required
- Previous Contact Center experience in any professional work environment a plus
- Bilingual and/or fluent in Spanish both verbal and written a plus
- Ability to work a set or rotating schedule that may include evenings and Saturdays
- Proficient in Microsoft Office programs
- Strong computer and technology skills
Benefits
Comp & perks- Health insurance
- 401(k) plan
- Paid time off
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
bankingbank operationscustomer servicedebit card issue resolutionaccount maintenanceMicrosoft Office
Soft Skills
exceptional customer serviceprofessional interactionmentoringtraining resource creation
Certifications
high school diploma