Loan Operations Process and Systems Analyst
United Community Bank
full-time
Posted on:
Location Type: Office
Location: Greenville • South Carolina • United States
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Salary
💰 $42,061 - $64,465 per year
About the role
- Participate in efforts to define needs, select solutions and implement technology or process initiatives that will enhance and improve Loan Operations’ efficiency, effectiveness and scalability.
- Lead operational efforts to test, and/or resolve issues related to systems and software.
- Serve as an internal consultant to leaders and teams at varying levels throughout the organization.
- Contribute to escalated problem resolution by giving in-person, hands-on support to end users when necessary.
- Collaborate with the leadership team to lead departmental efforts to identify small and mid-sized process or system improvements.
- Identify, prioritize and deliver continuous improvement efforts and ensure work aligns with strategic direction.
- Coordinate with Change Manager on training needs and/or Policy and Procedure Specialist on required process documentation changes or updates.
- Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
Requirements
- Minimum five years of experience in Loan Operations or Loan Processing Environment
- Continuous improvement or process/system integration experience highly preferred.
- Experience analyzing and documenting existing business processes by creating visual representations to identify inefficiencies, bottlenecks, and areas of improvement preferred.
- Proficiency in Microsoft Office suite, including Excel, PowerPoint, and Visio.
- Analytical skills with the ability to collect, study and interpret information.
- Detailed knowledge of Commercial, Retail and Small Business loan processes, systems and documentation.
- Knowledge of federal and state regulatory requirements.
- Exceptional interpersonal skills, as well as excellent written and verbal skills and the ability to interact with all levels of the organization.
- Exceptional organization and time management skills and the ability to meet multiple deadlines.
- Self-starter who takes initiative and displays advanced analytical and administrative abilities, critical thinking, communication and follow through.
- Excellent problem-solving skills with the ability to manage through unique and/or unforeseen issues effectively.
Benefits
- None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Loan OperationsLoan ProcessingContinuous improvementProcess integrationBusiness process analysisVisual representationMicrosoft ExcelMicrosoft PowerPointMicrosoft VisioAnalytical skills
Soft Skills
Interpersonal skillsWritten communicationVerbal communicationOrganizational skillsTime managementInitiativeCritical thinkingProblem-solvingCollaborationEscalated problem resolution