United Community Bank

Business Process Analyst

United Community Bank

full-time

Posted on:

Location Type: Office

Location: Greenville • South Carolina • United States

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Job Level

Junior

Tech Stack

RPA

About the role

  • Evaluate business needs and align application capabilities with strategic goals.
  • Design workflows and business processes to illustrate current and future states.
  • Partner with stakeholders to define lifecycle processes that support the Bank’s strategy.
  • Develop programmatic solutions for process improvements using RPA tools (e.g., Blue Prism, Nintex Foxtrot).
  • Oversee projects and implementations related to assigned applications, including conversions, testing, and training.
  • Ensure compliance with information security requirements and industry best practices.
  • Collaborate with IT teams to maintain a stable and scalable application infrastructure.
  • Manage vendor relationships and participate in user groups to influence development efforts.
  • Stay informed on industry trends and potential applications that could benefit the Bank.

Requirements

  • Bachelor’s degree in Business, Information Technology, or related field preferred.
  • DocuSign admin experience preferred
  • 1–5 years of experience in IT, banking, or bank operations.
  • Experience with banking core systems (e.g., Fiserv Premier) and application implementations/upgrades.
  • Strong knowledge of deposit, loan, and general ledger accounting procedures.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Experience in designing business processes, developing training/testing plans, and managing vendor relationships.
  • Familiarity with RPA tools and ability to translate business needs into actionable technology solutions.
  • Excellent project management, communication, and organizational skills.
  • Ability to work effectively across all levels of the organization and adapt to changing priorities.
Benefits
  • Must be able to pass a background & credit check
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
RPA toolsBlue PrismNintex Foxtrotbanking core systemsFiserv Premierbusiness process designproject managementtraining developmenttesting plansdeposit accounting procedures
Soft Skills
communicationorganizational skillsadaptabilitystakeholder collaborationvendor relationship managementstrategic alignmentinfluencingproblem-solvingteam collaborationproject oversight