Training Specialist
United Community Bank
full-time
Posted on:
Location Type: Office
Location: Athens • United States
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Salary
💰 $42,061 - $64,465 per year
About the role
- Conduct training for retail new hires, systems, platforms, procedure/process changes, and new project-related needs.
- Ensure all training materials reflect the company culture and values.
- Identify skill gaps and develop programs to bridge them, working closely with hiring managers, in-branch guides, Regional Managers, and Subject Matter Experts.
- Develop and manage training criteria, programs, and initiatives through various methods suitable for the topic and audience.
- Partner with other departments to provide training and track progress through surveys to ensure effectiveness.
- Keep training materials, procedures, and custom LMS courses updated and relevant.
- Assist with budget recommendations for new training initiatives and manage expenses to align with the approved budget.
- Provide backup support for the LMS system, write internal communications, and maintain departmental websites.
- Plan and manage on and off-site meetings for training initiatives and assist with conversion and acquisition training as needed.
- Inform new hires about training schedules and assess their progress, communicating developmental needs to hiring managers.
Requirements
- Minimum of 3 years' experience in the financial and/or training industry.
- Degree in Business, Finance, or a related field, or equivalent experience.
- Knowledge of bank products, services, initiatives, and company culture.
- Familiarity with bank policies and procedures.
- Self-motivation and the ability to work independently.
- Confident public speaking skills.
- Strong time management and organizational skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office programs, deposit and loan systems, and procedures.
- Ability to lead in-person, WebEx, and recorded training sessions.
Benefits
- Professional Growth: Opportunities for continuous learning and career advancement
- Supportive Team: Collaborate with dedicated professionals who are passionate about their work.
- Flexible Schedule: Full-time position with the flexibility to work evenings and weekends as needed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
training program developmentLMS managementbudget managementpublic speakingMicrosoft Office proficiencybank products knowledgedeposit systems knowledgeloan systems knowledgeorganizational skillstime management
Soft skills
self-motivationindependent workcommunication skillscollaborationadaptabilityproblem-solvingleadershipinterpersonal skillstraining assessmentfeedback delivery