United Community Bank

Training Manager

United Community Bank

full-time

Posted on:

Location Type: Office

Location: Blairsville • 🇺🇸 United States

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Salary

💰 $60,466 - $93,119 per year

Job Level

SeniorLead

About the role

  • Direct and manage Training Specialists, assigning projects and overseeing performance.
  • Approve leave requests and ensure alignment with departmental budgets.
  • Support the Director of Training with administrative and budget planning tasks.
  • Align training programs with company values and strategic objectives.
  • Identify and address training needs to reduce fraud and close support gaps.
  • Collaborate with internal teams to design targeted training solutions.
  • Develop training plans based on skill gaps, system updates, and regulatory changes.
  • Oversee the execution of training programs across all regions.
  • Ensure consistency and quality in training delivery and materials.
  • Monitor training effectiveness and implement improvements.
  • Use feedback and performance data to refine training strategies.
  • Partner with leadership and subject matter experts to ensure training relevance.
  • Serve on the Training Committee to plan and review annual training curriculums.
  • Draft internal communications and manage departmental training resources.
  • Facilitate two-way communication to support company-wide development needs.

Requirements

  • Bachelor’s degree in a related field or equivalent experience.
  • Minimum of 7 years in the financial and/or training industry.
  • At least 3 years of supervisory or leadership experience.
  • Proficiency in Microsoft Office Suite.
  • Strong written and verbal communication skills.
  • Excellent multitasking and project management abilities.
  • Analytical thinking and problem-solving skills.
  • Proven ability to lead, motivate, and develop teams.
  • Commitment to embedding company culture into training programs.
  • Preferred Skills/Experience: Knowledge of bank products and services.
  • Certified Professional in Talent Development (CPTD) or Certified Professional in Training Management (CPTM).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementtraining program developmenttraining effectiveness monitoringanalytical thinkingproblem-solving
Soft skills
leadershipcommunicationmultitaskingteam developmentcollaboration
Certifications
Certified Professional in Talent Development (CPTD)Certified Professional in Training Management (CPTM)