Supervisor, PIP Coverage and Qualification

United Automobile Insurance Company

Supervisor for PIP claims at a family-owned insurance company leading a team of adjusters. Ensuring efficient claims processing and compliance with policies and regulations.

Posted 6/30/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in PIP claims processing, including compliance with regulations and quality assurance. Proven ability to lead and develop teams, ensuring timely resolution of claims and enhancing staff capabilities through training and mentorship.

Highest-signal resume keywords

Adjusters LicenseClaims Processing ProceduresTeam LeadershipQuality AssuranceInsurance Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingInvestigationEvaluationSettlement NegotiationCompliance ReviewPerformance ManagementAnalytical SkillsProblem-SolvingTraining DevelopmentAuditing

Soft Skills

Detail-OrientedCollaborative CommunicationMentoringConstructive FeedbackWorkload Management

Certifications & Qualifications

Bachelor's DegreeAdjusters License

Industry Keywords

PIP ClaimsProperty and Casualty InsuranceClaims AdjustersService Level AgreementsContinuous Improvement

About the role

Key responsibilities & impact

Organize, develop, and mentor a team of PIP claims adjusters.
Assign and prioritize workload to ensure timely and accurate claims processing.
Conduct regular team meetings to provide updates, address concerns, and promote a collaborative work environment.
Review complex or high-value PIP claims for accuracy and compliance with company policies and state regulations.
Provide guidance and expertise to claims adjusters on challenging cases.
Monitor claims progress to ensure timely resolution and adherence to service level agreements.
Implement and maintain quality assurance processes to ensure claims accuracy and compliance.
Conduct audits and provide constructive feedback to claims adjusters for continuous improvement.
Develop and deliver training programs to enhance the skills and knowledge of claims adjusters.
Collaborate with customer service teams to address customer inquiries and concerns related to PIP claims.

Requirements

What you’ll need

Bachelor's degree in business or a related field preferred.
Adjusters license required.
A minimum of 3 years of insurance industry experience, claims processing, or a related field
Minimum of 1 year of documented experience supervising claims staff, including conducting performance discussions, monitoring productivity, managing workloads, and developing employees
Proficient knowledge of property and casualty insurance policies and coverages.
Strong understanding of claims processing procedures, including investigation, evaluation, and settlement negotiation.
Detail-oriented with strong analytical and problem-solving abilities.

Benefits

Comp & perks

401(k) Retirement Savings Plan with employer match.
Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
Paid Time Off, Holidays, and Leave programs.
Flexible spending accounts
Basic Life Insurance and Voluntary Life/ADD
Short Term and Long-Term Disability