Adjuster, Casualty Bodily Injury

United Automobile Insurance Company

Casualty Bodily Injury Adjuster investigating and processing bodily injury claims. Working remotely within the Southeast region for a family-owned insurance leader.

Posted 6/25/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Conduct thorough investigations of bodily injury claims to determine coverage, liability, and damages.
Gather relevant information, including statements from parties involved, medical records, police reports, and any other pertinent documents.
Assess the extent of bodily injuries and associated medical treatments to determine appropriate compensation.
Analyze policy coverage and apply relevant laws and regulations to claims.
Maintain clear and professional communication with policyholders, claimants, attorneys, medical providers, and other stakeholders.
Provide updates on the status of claims and address inquiries in a timely manner.
Negotiate with claimants and attorneys to reach fair and reasonable settlements within established authority limits.
Review settlement agreements and release forms.
Provide excellent customer service to policyholders and claimants by demonstrating empathy, professionalism, and responsiveness.
Ensure compliance with all applicable insurance laws, regulations, and company policies.
Stay informed about changes in laws and regulations affecting bodily injury claims.
Respond timely and appropriately to all settlement demands.

Requirements

What you’ll need

Associate or bachelor’s degree preferred and/or a minimum of 3 years of related work experience, preferably with BI claims.
Active Adjuster’s license
Bilingual (English & Spanish) preferred.
Knowledge of insurance principles, policies, and procedures.
Strong analytical, negotiation, and communication skills.
Ability to work independently and efficiently manage a caseload.
Proficient in Word, Excel, Windows-based applications, and internet usage.
Guidewire knowledge preferred.
Must be familiar with forms, procedures, regulations, coverages, and claims processes.
Must be able to exercise good judgment and state opinions assertively.
Must be able to write and speak clearly and concisely.
Must be able to perform work effectively in a highly intense environment and handle multiple tasks and demands simultaneously.
Must illustrate analytical skills to identify, gather, and organize information.
Must be able to work independently in a team environment.

Benefits

Comp & perks

401(k) Retirement Savings Plan with employer match.
Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
Paid Time Off, Holidays, and Leave programs.
Flexible spending accounts
Basic Life Insurance and Voluntary Life/ADD
Short Term and Long-Term Disability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

bodily injury claimsinsurance principlespolicy coverage analysisnegotiationanalytical skillsclaims processescustomer servicedocument reviewsettlement agreementscompliance

Soft Skills

communicationempathyprofessionalismresponsivenessindependent workjudgmentassertivenesstime managementorganizational skillsteam collaboration

Certifications

Adjuster’s license