Bodily Injury Claims Supervisor

United Automobile Insurance Company

Bodily Injury Claims Supervisor overseeing Bodily Injury/Underinsured Motorist claims operations for United Automobile Insurance Company. Providing leadership and ensuring fair handling of claims.

Posted 6/25/2026full-timeRemote • Florida, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee the pre-suit claims process from initial report to resolution, ensuring accurate documentation, proper investigation, and timely communication with claimants, policyholders, and other stakeholders.
Review complex or high-value bodily injury claims to assess liability, coverage, and damages.
Collaborate with adjusters to ensure proper investigation, evaluation, and negotiation techniques are applied to achieve fair claim resolutions.
Answering any technical questions for adjusters.
Analyze claims data to identify trends, patterns, and opportunities for process improvement.
Generate and present regular reports to management, highlighting key performance indicators, challenges, and proposed solutions.
Review new suits and prepares them for transfer to defense counsel.
Reviews and re-evaluates injury claims upon receipt of new information.
Logs in time demands and monitors for responses.
Approves any coverage denials; signs coverage disclosure letters for BI/UM claims.
Responds to Civil Remedy Notices
Compiles monthly figures and reports to senior management.
Directly supervises employees and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

What you’ll need

Minimum 3 years handling and/or supervising Texas Bodily Injury Claims required.
Bachelor’s degree in a related field, or equivalent combination of education and experience.
CPCU (Chartered Property Casualty Underwriter) or AIC a strong plus.
Active Adjusters License
Proven team leadership and Supervisory Experience.
Extensive knowledge and experience of claims operations, procedures, and practices, particularly in the BI/UM market.
Prior experience handling bodily injury claims in Texas, with a strong understanding of state-specific laws and claims procedures.
Must be familiar with regulations at the federal, state, and local levels.
Must be able to communicate effectively both verbally and in writing with strong analytical and presentation skills.
Proficiency in Word, Excel, Windows–based applications, and internet usage.
Strong customer focus.

Benefits

Comp & perks

401(k) Retirement Savings Plan with employer match.
Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
Paid Time Off, Holidays, and Leave programs.
Flexible spending accounts
Basic Life Insurance and Voluntary Life/ADD
Short Term and Long-Term Disability

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Bodily Injury ClaimsClaims OperationsClaims ProceduresClaims Data AnalysisNegotiation TechniquesPerformance ReportingCoverage DenialsCivil Remedy NoticesSupervisory ResponsibilitiesProcess Improvement

Soft Skills

Team LeadershipSupervisory ExperienceEffective CommunicationAnalytical SkillsPresentation SkillsCustomer FocusProblem SolvingInterpersonal SkillsTraining and DevelopmentConflict Resolution

Certifications

CPCUAICActive Adjusters License