Territory Service Development Manager

United Ag & Turf

Territory Service Development Manager overseeing multiple service departments for United Ag & Turf. Focused on performance optimization, recruitment, and customer relations within the agricultural sector.

Posted 5/22/2026full-timeGainesville • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Works with multiple service departments for defined territories to provide direction on optimizing service capacity and performance for individual service departments, technician performance and reporting, as well as, recruiting and retaining service department employees.
Develops Communicates and monitors effective service department processes and performance and continual improvements
Monitors service department performance relative to technician performance and capacity
Assist in recruiting, staffing, and employee development activities for onboarding new service department employees
Supports the development of all service personnel
Assist in completing performance reviews of service staff in the area of labor sales, expense control, and labor performance to meet the companies objectives
Assist in low performance process for techs that are underperforming
Identify and drive continuous service capability and improvements
Identify training opportunities, work with training department to develop and deliver training plans for all service department employees on service system and processes
Prepare and Analyze service department reports; use data to help drive improvement and growth
Develop action plans for locations to improve Service department financial performance through achieving sales and profitability goals
Works with Business Operations Managers to lead the execution of the Service department marketing plan and sales tactics
Visit key customer accounts as necessary to strengthen relationships and grow sales
Assist in setting expectations and hold Service Managers accountable for facility appearance, cleanliness, and safety including offices, shop, inside and outside storage
Analyze service department capability in special tools and equipment
Support the student Ag Tech program and recruiting efforts for respective territories
Assist Business Operation Managers and store locations in problem resolution regarding customer experience
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
Ensure that company’s reputation and image in the community is consistent with company Core Values
Work extended hours and weekends as necessary

Requirements

What you’ll need

5+ year(s) experience in service department management experience
Demonstrated ability to analyze service department performance and develop solutions to improve performance.
Extensive knowledge of service management principles and technician performance
Experience working effectively with cross-functional teams and remotely located team member
Ability to use computer applications such as Microsoft Office, Excel, Query, Equip, and other internal and internet functions used to manage inventory

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account United Ag & Turf Website LinkedIn All Job Openings 501 - 1000 employees 🌾 Agriculture 🛒 Retail 🚗 Transport 💰 Debt Financing on 2018-06 Agriculture
Retail
Transport United Ag & Turf is a leading provider of agricultural and turf maintenance equipment and services, specializing in a wide range of products for homeowners, farmers, landscapers, and commercial builders. The company offers a comprehensive selection of tractors, mowers, and utility vehicles, including John Deere products, along with support services such as parts sales, service requests, and preventative maintenance. With multiple locations, United Ag & Turf aims to serve the needs of various clientele, ensuring quality equipment and dedicated customer care. Territory Service Development Manager 🔥 1 hour ago 🏢 Gainesville – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Works with multiple service departments for defined territories to provide direction on optimizing service capacity and performance for individual service departments, technician performance and reporting, as well as, recruiting and retaining service department employees.
Develops Communicates and monitors effective service department processes and performance and continual improvements
Monitors service department performance relative to technician performance and capacity
Assist in recruiting, staffing, and employee development activities for onboarding new service department employees
Supports the development of all service personnel
Assist in completing performance reviews of service staff in the area of labor sales, expense control, and labor performance to meet the companies objectives
Assist in low performance process for techs that are underperforming
Identify and drive continuous service capability and improvements
Identify training opportunities, work with training department to develop and deliver training plans for all service department employees on service system and processes
Prepare and Analyze service department reports; use data to help drive improvement and growth
Develop action plans for locations to improve Service department financial performance through achieving sales and profitability goals
Works with Business Operations Managers to lead the execution of the Service department marketing plan and sales tactics
Visit key customer accounts as necessary to strengthen relationships and grow sales
Assist in setting expectations and hold Service Managers accountable for facility appearance, cleanliness, and safety including offices, shop, inside and outside storage
Analyze service department capability in special tools and equipment
Support the student Ag Tech program and recruiting efforts for respective territories
Assist Business Operation Managers and store locations in problem resolution regarding customer experience
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
Ensure that company’s reputation and image in the community is consistent with company Core Values
Work extended hours and weekends as necessary 🎯 Requirements
5+ year(s) experience in service department management experience
Demonstrated ability to analyze service department performance and develop solutions to improve performance.
Extensive knowledge of service management principles and technician performance
Experience working effectively with cross-functional teams and remotely located team member
Ability to use computer applications such as Microsoft Office, Excel, Query, Equip, and other internal and internet functions used to manage inventory Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs General Manager 🕒 2 days ago Trulieve 5001 - 10000 👥 B2C ⚕️ Healthcare Insurance 💊 Pharmaceuticals Website LinkedIn All Job Openings General Manager responsible for leadership, operations, and regulatory compliance in a retail setting at Trulieve. Position involves training, inventory management, and exceptional customer service. 🏢 Gainesville – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Maintenance Manager 🕒 6 days ago Norsk Hydro 10,000+ employees ⚡ Energy Website LinkedIn All Job Openings Maintenance Manager overseeing safety and efficient operation of manufacturing equipment in a leading aluminium extrusion company. Key role in capital projects and facility asset health. 🏢 Gainesville – Onsite 💰 Grant on 2023-03 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager General Manager 🕒 May 5 Trulieve 5001 - 10000 👥 B2C ⚕️ Healthcare Insurance 💊 Pharmaceuticals Website LinkedIn All Job Openings General Manager responsible for leadership and daily operations at Trulieve retail store. Ensuring compliance and exceptional customer experience in a fast-growing industry. 🏢 Gainesville – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Branch Manager 🕒 April 10 Johnstone Supply 1001 - 5000 🤝 B2B 🛍️ eCommerce Website LinkedIn All Job Openings Branch Manager responsible for directing operations and ensuring customer service as part of HVAC wholesale distributor. Leading team and driving sales for successful branch performance in Gainesville, FL. 🏢 Gainesville – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Commodity Manager 🕒 April 9 Fox Factory 1001 - 5000 ⚽ Sports 🔧 Hardware Website LinkedIn All Job Openings Commodity Manager developing and maintaining inventory strategies that support FOX Factory's supply chain. Evaluating market conditions and managing supplier relationships with an emphasis on continuous improvement. 🏢 Gainesville – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🦅 H1B Visa Sponsor View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

service department managementperformance analysisservice management principlesemployee developmenttraining plan developmentfinancial performance improvementsales tacticscustomer experience problem resolutiondata analysisinventory management

Soft Skills

teamworkcommunicationleadershiprelationship buildingproblem-solvingaccountabilitycustomer serviceorganizational skillsadaptabilitycommitment to improvement