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About the role
Key responsibilities & impact- Provide customer support for financial products
- Democratize access to fair credit for Brazilian workers
- Collaborate with the team to develop innovative financial solutions
- Contribute to a positive, learning-oriented work environment
Requirements
What you’ll need- Bachelor's degree completed or in progress
- Proficiency with online customer service tools (chat, CRM, etc.)
- Closer profile (focus on closing sales)
- Experience handling high-volume customer interactions
- Experience with payroll-deductible (consigned) loans is a plus
- FBB110 and PLDFT (FEBRABAN) certifications are also a plus
Benefits
Comp & perks- Medical insurance (100% covered)
- Flexible cash allowance
- Birthday day off
- Wellhub (Gympass)
- Totalpass
- Casual environment with strong learning opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer supportonline customer service toolsCRMsales closinghigh-volume customer interactionspayroll-deductible loans
Soft Skills
collaborationinnovationpositive work environmentlearning orientation
Certifications
FBB110PLDFTFEBRABAN
