Service Delivery Manager – Mortgage Platform

Unisys

Service Delivery Manager overseeing service delivery for UFSS platform with a focus on incident and change management. Leading teams and maintaining service quality in banking regulatory standards.

Posted 6/17/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Drive end‑to‑end service delivery for the UFSS platform, ensuring uptime, performance, contract, and SLA compliance
Manage the team to effectively respond and action all incident, problem, and change management with a focus on rapid recovery and root‑cause elimination
Manage Service Delivery change work as agreed with your assigned clients
Act as the primary Service Delivery interface for senior banking stakeholders, providing proactive communication and clear reporting which is delivered to published timeframes
Support, and where appropriate, lead project activities within your assigned clients
Coordinate across internal teams and vendors to maintain service quality and deliver continuous improvement
Ensure all operations meet appropriate banking regulatory, audit, and security standards. Ensure all services are operating within the confines of the contractual requirements

Requirements

What you’ll need

BA/BS degree and typically 6-8 years’ relevant experience OR equivalent combination of education and experience

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Unisys Website LinkedIn All Job Openings 10,000+ employees Founded 1980 🤖 Artificial Intelligence 🔒 Cybersecurity 💰 Post-IPO Debt on 2020-10 Artificial Intelligence
Cybersecurity
Logistics Optimization Unisys is a global technology solutions company that specializes in providing digital workplace solutions, cloud and applications services, enterprise computing, logistics optimization, and consulting. Leveraging artificial intelligence, Unisys accelerates productivity and drives innovation by offering cutting-edge solutions that enhance the efficiency of businesses and public services. The company collaborates with leading organizations worldwide to create tailored AI models and digital experiences that secure and improve business processes, ultimately realizing the full potential of AI. Unisys also plays a key role in logistics optimization using quantum computing and data analytics to enhance capacity utilization and route planning. Emphasizing cybersecurity and compliance, Unisys ensures a secure business environment for its clients. Service Delivery Manager – Mortgage Platform Job not on LinkedIn 🔥 44 minutes ago 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🇬🇧 UK Skilled Worker Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Drive end‑to‑end service delivery for the UFSS platform, ensuring uptime, performance, contract, and SLA compliance
Manage the team to effectively respond and action all incident, problem, and change management with a focus on rapid recovery and root‑cause elimination
Manage Service Delivery change work as agreed with your assigned clients
Act as the primary Service Delivery interface for senior banking stakeholders, providing proactive communication and clear reporting which is delivered to published timeframes
Support, and where appropriate, lead project activities within your assigned clients
Coordinate across internal teams and vendors to maintain service quality and deliver continuous improvement
Ensure all operations meet appropriate banking regulatory, audit, and security standards. Ensure all services are operating within the confines of the contractual requirements 🎯 Requirements
BA/BS degree and typically 6-8 years’ relevant experience OR equivalent combination of education and experience Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Manager, Center of Expertise 🔥 2 hours ago Veeam Software 1001 - 5000 ☁️ SaaS 🔒 Cybersecurity 🏢 Enterprise Website LinkedIn All Job Openings Senior Manager at Veeam Software leading a team of Domain Engineering Specialists focused on data protection and AI-driven operations. Driving customer engagement and large-scale technical onboardings. 🇬🇧 United Kingdom – Remote 💰 $500M Private Equity Round on 2019-01 ⏰ Full Time 🟠 Senior 👔 Manager 🇬🇧 UK Skilled Worker Visa Sponsor Trial Vendor Startup Manager 🔥 8 hours ago Parexel 10,000+ employees ⚕️ Healthcare Insurance 🧬 Biotechnology 💊 Pharmaceuticals Website LinkedIn All Job Openings Trial Vendor Startup Manager providing technical expertise during study startup for Parexel's clinical trials. Collaborating with vendors to ensure accelerated service delivery and risk management. 🇬🇧 United Kingdom – Remote 💰 Venture Round on 1990-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🇬🇧 UK Skilled Worker Visa Sponsor Senior Manager, Product Planning 🔥 10 hours ago BCD Travel 10,000+ employees 🛍️ eCommerce ☁️ SaaS 🚗 Transport Website LinkedIn All Job Openings Senior Manager, Product Planning specializing in hotel content management for BCD Travel. Driving API integration and enhancing hotel booking capabilities globally. 🇬🇧 United Kingdom – Remote 💵 €74k - €83k / year ⏰ Full Time 🟠 Senior 👔 Manager Property Surveyor – Estate Manager 🔥 13 hours ago Specsavers 10,000+ employees 👥 B2C ⚕️ Healthcare Insurance 🛒 Retail Website LinkedIn All Job Openings Property Surveyor - Estate Manager managing retail estate at Specsavers. Responsible for lease renewals, rent reviews, and building stakeholder relationships. 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🇬🇧 UK Skilled Worker Visa Sponsor Country Manager – UK 🔥 22 hours ago syte 11 - 50 🤖 Artificial Intelligence 🏠 Real Estate Website LinkedIn All Job Openings Country Manager UK driving syte's presence in the UK real estate sector. Leading customer engagement and local market development as syte expands its operations. 🇬🇧 United Kingdom – Remote 💰 Seed Round on 2024-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🗣️🇩🇪 German Required View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

team managementincident managementproblem managementchange managementcommunicationreportingcoordinationcontinuous improvement