Functional Support and Change Management Consultant
Unison
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
TypeScript
About the role
- Guide governance structure and processes, communications strategies and execution, and outreach to stakeholders
- Direct communications strategy
- Support functional requirements gathering and provide input to design
- Participate in configuration workshops and provide input to existing configuration management process
- Complete and maintain configuration
- Develop test scripts
- Execute build and regression testing and user acceptance testing
- Conduct troubleshooting, issue identification, and resolution
- Provide functional support for deployment activities
- Work directly with clients to implement and operate Unison software products and service offerings
Requirements
- Minimum of 2 years experience in the development of change management and BPR strategies, with emphasis on end user adoption of the implemented COTS OEM tool
- Knowledge of/experience using the A+ADKAR Framework for change management
- Experience producing communications materials for IT systems
- Experience developing communications plans, briefings, and other communications vehicles using outlines and resource material provided by functional analysts and technical development personnel
- Experience in preparing for and conducting internal and stakeholder test events
- Experience in configuration management
- Experience with developing and/or reviewing functional system documentation, to include requirements, design, and training documents
- Experience using Microsoft Office Suite desktop applications, specifically MS Word and MS PowerPoint
- Clearance: TS/SCI required
- Must be able to pass CI Poly.