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Union Home Mortgage Corp.

Customer Service

Union Home Mortgage Corp.

Ensure TPO partners are integrated within our Union Home channel. Provide technical support, onboarding, and training to enhance partner success.

Posted 8/2/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Third Party Origination (TPO) partnerships, providing technical support, and executing training routines. Strong ability to handle multiple tasks and meet deadlines in a fast-paced environment.

Highest-signal resume keywords
TPO Partner ManagementTechnical SupportTraining DevelopmentMortgage Industry ExperienceStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Attention To DetailMulti-TaskingAbility To Work In A Fast-Paced Environment
Certifications & Qualifications
High School Diploma Or Equivalent
Industry Keywords
Third Party OriginationBroker SupportLoan Level Issue DiagnosisUnion HomeUnion University

About the role

Key responsibilities & impact
  • Ensure all TPO partners are properly affiliated with our Union Home Third Party Origination channel
  • Provide daily technical support and maintain a list of activities related to TPO
  • Enhance and execute standard onboarding routine for all new TPO partners
  • Maintain timely and accurate information regarding TPO web presence
  • Liaison for Union University to ensure training needs are executed and delivered
  • Develop and implement standard training routine for all new TPO partners
  • Handle daily Broker/Account Manager Technical Issue Support
  • Diagnose loan level issues and provide resolution
  • Direct assistance (phone/video) with questions/system issues
  • Meet crucial deadlines requested

Requirements

What you’ll need
  • High school diploma or equivalent
  • 2+ years of work experience in a professional environment
  • Mortgage industry experience a plus
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Experience managing multiple tasks and deadlines routinely
  • Strong attention to detail and ability to multi-task

Benefits

Comp & perks
  • Daily technical support
  • Diversity and inclusion programs
  • Positive and inclusive environment