Product Manager

Union.ai

Technical Product Manager responsible for managing the Union platform experience for customers. Focus on platform operator engagement, onboarding, packaging, and diagnostics in a hybrid work environment.

Posted 5/8/2026full-timeSeattle • Washington • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

You will own the Union platform interface used by platform operators, including:
- Evaluation & onboarding: local sandbox / quickstart flows, “first successful run” experience, installation prerequisites, and guided setup.
- Distribution & packaging: the supported install surface (e.g., Helm chart interfaces, configuration model, versioning/upgrade story, validation, and release ergonomics).
- Diagnostics & reliability tooling: CLI diagnostics, preflight checks, and logging that reduce time-to-resolution.
- Operational observability: health and status views for the Union control plane and runtime path; clear mental models for clusters, namespaces, capacity, and workload placement.
- Supported deployment matrix: deciding what we support (and how), then making it excellent – balancing flexibility with operational scalability.
- Enterprise customer engagement: Engage directly with enterprise prospects and customers to run discovery sessions, design partnerships, and feedback loops. Translate field insights into product priorities and validate roadmap decisions against real customer pain.
- Go-to-market collaboration: Partner with sales, solutions engineering, and customer success to define positioning, packaging, and enablement for the operator experience. Own the product narrative for your area.

Requirements

What you’ll need

4–5+ years of technical product management experience on developer tools, infrastructure platforms, or deployment/distribution systems, with proven ownership of a product area through the full lifecycle: discovery → strategy → delivery → adoption.
Deep ML/AI orchestration domain knowledge: You understand the workflows your customers are building – data preparation, model training, experiment tracking, and inference at scale – and can reason about how platform decisions affect the end-to-end AI development lifecycle.
Product taste: A track record of shipping opinionated, high-craft, end-to-end experiences that delight technical users.
Engineering empathy: You build credibility with senior engineers and can drive alignment through clear specs and crisp tradeoffs.
Data-informed decision making: You use qualitative and quantitative signals to prioritize, measure success, and iterate.
Influence without authority: You align engineering, design, and customer-facing stakeholders around a shared vision and plan through clear thinking, persuasion, and earned trust – not positional power. You thrive working directly with executive leadership without needing a large team around you.

Benefits

Comp & perks

Excellent medical - We pay 100% of your premiums and 90% for your dependents
Generous dental and vision plans- We pay 90% of the premiums for you and your dependents
Meaningful equity in the form of options – all employees are owners here
Unlimited time off + 12 company holidays
401K match - Union.ai matches 100% of contributions up to the first 3%, and 50% up to 5%
12 weeks paid parental leave for primary and secondary caregivers
Flexible work schedule (some restrictions apply)
For in office employees: Lunch provided onsite and well stocked kitchen with snacks and drinks.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical product managementML orchestrationAI development lifecycledata preparationmodel trainingexperiment trackinginference at scalediscoverystrategydelivery

Soft Skills

engineering empathydata-informed decision makinginfluence without authorityclear thinkingpersuasionearned trustalignmentcredibilitycustomer engagementcollaboration