Unilode Aviation Solutions

IT Customer Manager, Digital Products

Unilode Aviation Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Chep Lak Kok • China

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Tech Stack

PMP

About the role

  • Oversee the delivery of digital benefits and contractual requirements for assigned customers.
  • Manage complex projects and coordinate cross-functional teams.
  • Build strong relationships with executive stakeholders.
  • Ensure operational excellence and customer satisfaction.
  • Conduct technical audits to verify the successful implementation of business requirements.

Requirements

  • Relevant experience, preferably with certified project management qualifications (e.g., PMP, PRINCE2).
  • Demonstrated experience managing strategic projects with cross-functional teams in an Agile environment.
  • Exceptional analytical, communication, and stakeholder management skills.
  • Aviation industry experience, particularly in operations, is highly desirable.
  • Understand the business and logistics operation in mainland China will be considered as competitive.
Benefits
  • This role requires occasional travel (approximately 30%) to customer locations and Unilode offices.
  • Flexibility and a proactive mindset are essential to support dynamic projects and organisational priorities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementAgile methodologytechnical audits
Soft Skills
analytical skillscommunication skillsstakeholder managementrelationship buildingoperational excellencecustomer satisfaction
Certifications
PMPPRINCE2