Unilode Aviation Solutions

Officer, ULD Data Quality Assurance

Unilode Aviation Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Bangkok • Thailand

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

About the role

  • The ULD Data Quality Assurance Officer is responsible for improving the accuracy and integrity of customer ULD messaging across Unilode’s global network.
  • The role involves proactive data analysis, stakeholder follow-up, and identification of root causes to reduce stock discrepancies and unreported ULDs.
  • Through close coordination with internal teams, ground handlers, and station representatives, the officer helps safeguard Unilode’s asset visibility and contributes to service excellence and operational efficiency.
  • Manage weekly follow-up of station-level stock discrepancies, unreported ULDs, on-loan, and interline units.
  • Identify and investigate missing UCM and SCM messages, following up directly with stations.
  • Provide discrepancy and unreported ULD reports for key stations and escalate unresolved issues.
  • Liaise with internal teams to request and process messaging updates.
  • Maintain accurate logs of all follow-ups, actions, and outcomes.
  • Support data validation and analysis efforts to ensure accurate ULD messaging data.
  • Collaborate with the Data Processing and Process & Performance Excellence teams to generate actionable KPI reports.
  • Present weekly on-loan and interline reports, highlighting anomalies and follow-up actions.
  • Maintain detailed records of recurring data discrepancy issues.
  • Conduct root cause analysis for messaging gaps and inaccuracies in the customer network.
  • Propose process improvements based on insights gained through data trends.
  • Carry out additional assignments as delegated by the supervisor to support departmental priorities.
  • Act as a team player, providing support in broader operational and quality initiatives.

Requirements

  • University degree in an aviation-related field preferred.
  • Recent graduates are welcome; 1–2 years of aviation or operations experience is an advantage.
  • Willingness and ability to work in rotating shifts and hybrid work environments.
  • Strong Excel and Outlook skills; ability to handle data-heavy tasks with accuracy.
  • Understanding of IATA ULD messaging standards and dispositioning is a strong plus.
  • Strong attention to detail and ability to manage multiple tasks effectively.
  • Excellent time management and interpersonal communication skills.
  • Fluent spoken and written English; additional languages are an asset.
Benefits
  • Be humble and curious: You are eager to learn, open to feedback, and strive for improvement in messaging quality and operations.
  • Inspire, empower and prosper: You take pride in helping colleagues access reliable data that drives better performance.
  • Team up to be better: You collaborate with internal teams, ground handlers, and stations to drive accuracy and reduce asset risk.
  • Be passionate about our customers: You ensure data integrity that supports timely, accurate asset tracking and high service standards.
  • Take ownership and get stuff done: You proactively follow up, investigate issues, and resolve them with accountability.
  • Be eager to win: You challenge poor practices and drive improvements that reduce risk and enhance asset visibility.
  • Build a better future: You support the foundations of data-led decision making by ensuring reliable and accurate ULD data.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisroot cause analysisdata validationKPI reportingdata discrepancy managementaviation operationsIATA ULD messaging standardsExcelOutlook
Soft Skills
attention to detailtime managementinterpersonal communicationteam playerability to manage multiple tasks
Certifications
university degree in aviation-related field