Senior Customer Business Manager – Haircare

Unilever

Customer Business Manager driving sales volume and category growth with CVS for Unilever Hair portfolio. Leading cross-functional teams and strategic initiatives while fostering customer relationships.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $119,400 - $179,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Customer Business Management with a strong focus on Trade Marketing and Account Management within the CPG sector. Proven ability to develop strategic relationships and execute joint business plans while effectively managing trade investments and coaching talent.

Highest-signal resume keywords

Customer Business Manager ExperienceTrade Marketing ExperienceAccount Management ExperienceOmni-Channel KnowledgeUnify IRI Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Trade Investment ManagementCategory ManagementBusiness Plan DevelopmentCustomer POS Data AnalysisSales Analysis

Soft Skills

Verbal CommunicationWritten CommunicationRelationship BuildingStrategic ThinkingTime Management

Tools & Technologies

Evergreen Trade ManagementUnify IRIECommerce Capabilities

Industry Keywords

CPGCVSHair CareSkin CarePersonal Care

About the role

Key responsibilities & impact

Lead the multifunctional effort with customer counterparts
Develop and execute joint business plans
Manage NSV and trade investment
Coach and help develop WL1C talent, including sales analysts and ACBMs
Customize corporate marketing and merchandising programs to win with CVS
Drive strategic relationships and accelerated growth while operating within approved Trade Marketing parameters and driving trade investment efficiency
Routinely interface with multiple internal and external stakeholders

Requirements

What you’ll need

Undergraduate degree is required
7+ years of Customer Business Manager experience required
Account management/customer management experience within CPG is a must
CVS, Hair, Skin, or Personal Care category experience is a plus
Trade Marketing and Category Management experience is a plus
Working knowledge of omni-channel and eCommerce capabilities
Working knowledge of Unify IRI, Evergreen Trade Management, and customer POS data sets is strongly desired
Skilled in verbal and written communications
Able to effectively relate with multiple levels of management, both internally and externally
Strategic thinker who can work effectively and collaboratively while managing complexity and time-management challenges
Strong relationship-building and relationship-management skills

Benefits

Comp & perks

Health insurance (including prescription drug, dental, and vision coverage)
Retirement savings benefits
Life insurance and disability benefits
Parental leave
Sick leave
Paid vacation and holidays
Access to numerous voluntary benefits