Customer Business Manager

Unilever

Customer Business Manager responsible for strategic partnerships with Costco for Unilever's beauty and wellbeing products. Collaborating with cross-functional teams to execute business plans and drive competitive growth.

Posted 7/8/2026full-timeSeattle • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $103,000 - $154,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong relationship management and analytical expertise to drive strategic initiatives and optimize business performance with key partners like Costco. Proven ability to influence stakeholders and leverage data insights for effective decision-making in the CPG and retail sectors.

Highest-signal resume keywords

Bachelor's Degree5+ Years Experience In CPG Or Retail IndustryAnalytical ExpertiseRelationship ManagementSkilled Written And Verbal Communicator

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisTrend AnalysisBusiness PlanningTrade Investment EffectivenessStrategic Selling Initiatives

Soft Skills

Influencing OthersManaging AmbiguityBuilding Strong RelationshipsSelf-StarterCommunication Skills

Tools & Technologies

CircanaNielsenNumerator

Industry Keywords

CPGRetailCategory ManagementShopper MarketingSupply Chain

About the role

Key responsibilities & impact

Build and execute joint business plans with Costco
Relationship management and influence, both with Costco and internal partners
Own the relationship with category buyers at Costco
Act as the primary liaison on all business issues both internal and external
Work closely cross functional teams; Marketing, Shopper Marketing, Category Management and Strategy, Supply Chain, Insights, etc.
Drive trade investment effectiveness and efficiency; partner with shopper marketing to do the same
Drive insights to action, delivering key insights to business partners, while leveraging data to optimize how we go to market with Costco.
Understand external environment – competitive environment at Costco, along with what’s happening across club and nationally that could impact the business.
Champion and drive strategic selling initiatives for Unilever with Sam’s Club

Requirements

What you’ll need

Bachelor’s Degree required
5+ years experience in CPG or Retail Industry
A self starter, who takes ownership of their business
Analytical expertise, ability to see trends and develop recommendations from data (i.e., Circana, Nielsen, Numerator)
Skilled written and verbal communicator
Ability to manage ambiguity and complex situations
Ability to build strong relationships and influence others
Willing and able to travel ~15% of the time (est. 4-6 trips per year)

Benefits

Comp & perks

Health insurance (including prescription drug, dental, and vision coverage)
Retirement savings benefits
Life insurance and disability benefits
Parental leave
Sick leave
Paid vacation and holidays
Access to numerous voluntary benefits