Unilever

Associate Director of Commercial AI

Unilever

full-time

Posted on:

Location Type: Remote

Location: New Jersey • United States

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Salary

💰 $141,680 - $212,520 per year

Job Level

Senior

About the role

  • Drive the AI strategy for the Wellbeing Collective—spanning brands such as Liquid I.V., Nutrafol, OLLY, SmartyPants, Onnit, and others—by defining and delivering scalable, high-impact AI capabilities across the commercial ecosystem.
  • Partner closely with commercial leaders, including eCommerce, Media, Sales, Marketing, and Finance, to shape the enterprise AI roadmap and ensure AI is embedded into core decision‑making and operating models.
  • Identify and implement AI solutions across pricing, promotion optimization, analytics, forecasting, media and creative generation, and sales productivity, working with SMEs to define benchmarks and best practices.
  • Lead cross‑functional sprint teams to prototype, pilot, and scale meaningful AI use cases.
  • Oversee vendor assessments and build‑vs‑buy evaluations, guiding procurement and technical due diligence.
  • Establish governance frameworks for safe and responsible AI adoption, and manage global tooling, localization, and market activation.
  • Define and track KPIs to measure AI‑driven value creation, including revenue, margin, productivity, and operational efficiency outcomes.
  • Architect and optimize workflows leveraging cutting‑edge AI and automation technologies (Gumloop, ChatGPT Agent Builder, Microsoft Copilot, and internal Unilever platforms).
  • Deploy, maintain, and optimize AI workflow software across the organization, ensuring seamless integration with existing Unilever systems and processes.
  • Drive measurable business outcomes by championing AI solutions for revenue growth, margin enhancement, and cost reduction across key commercial functions.
  • Shape the organizational transformation required to scale AI—upskilling talent, redesigning processes, and establishing adoption mechanisms.
  • Develop and deliver enterprise-wide AI education programs, including prompt engineering best practices, team-specific training, and leadership enablement.
  • Maintain a strong portfolio of prioritized AI use cases, ensuring rapid testing, structured evaluation, and strategic scaling.
  • Act as the connective tissue between central teams and operating companies to ensure alignment, co-creation, and shared success.
  • Implement robust frameworks for data integrity, model safety, compliance, and ethical use of AI technologies.
  • Build strategic partnerships with leading AI providers, startups, consultancies, and academic institutions.

Requirements

  • An AI leader with deep understanding of commercial use cases and the ability to translate emerging technologies into tangible business impact.
  • Combination of visionary and doer.
  • Expert in AI prompt engineering, workflow automation, and deploying agent-based systems.
  • Proven track record leading cross-functional teams through rapid experimentation, sprint development, and scaled deployment.
  • Strong background in CPG, ecommerce, or digitally native brands, with experience shaping pricing, promotion, innovation, category, and marketing strategies using data and AI.
  • Exceptional communicator capable of educating and influencing senior stakeholders and large commercial organizations.
  • Comfortable navigating ambiguity, simplifying complexity, and driving organizational change in large, matrixed environments.
  • Curious, execution-focused, and energized by building new capabilities from zero to one—and then scaling them globally.
  • Strong business judgment with the ability to balance speed, governance, and strategic priority.
  • Bachelor's degree.
Benefits
  • health insurance (including prescription drug, dental, and vision coverage)
  • retirement savings benefits
  • life insurance and disability benefits
  • parental leave
  • sick leave
  • paid vacation and holidays
  • access to numerous voluntary benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI strategyAI solutionsprompt engineeringworkflow automationagent-based systemsdata integritymodel safetyKPI trackingcommercial use casesscalable deployment
Soft skills
exceptional communicationorganizational changecuriosityexecution focusvisionary thinkingability to influencenavigating ambiguitysimplifying complexitybusiness judgmentcross-functional leadership